Senior UX Researcher

2 days ago


Singapore Endowus Full time

Product Team | Singapore
**About us**:
Endowus is Asia’s leading fee-only digital wealth platform. Headquartered in Singapore, we are the first digital advisor to span both private wealth and public pension savings (CPF & SRS), helping all investors grow their money with expert advice, institutional access to financial solutions, low & fair fees, and a delightful personalised digital wealth experience.

Our clients entrust us with a responsibility that goes far beyond technology or financial markets - they entrust us with their wealth - their livelihoods and ambitions of a better future for themselves and their loved ones. Our mission is clear: help people invest better so they can live easier today, and better tomorrow.

**The people you will work with**:
The team has deep domain knowledge in finance and technology, bringing together decades of experience at Goldman Sachs, Morgan Stanley, UBS, Credit Suisse, The Blackstone Group, AQR, Grab, Dropbox, Lyft, Redmart, Carousell, Bytedance, Grab, Kakao, Alibaba, and more. See our leadership team here. We practise inclusion and treasure our diversity in background and experience. A diverse team is our biggest asset and we look for people who share our belief in Endowus' clear mission.**‍**

**Investors, recognition, licensing**:
Endowus is backed by global leading strategic and venture capital investors including UBS, Samsung Ventures, EDBI, Prosus Ventures, ZVC, Singtel Innov8, Lightspeed Venture Partners, and SoftBank Ventures Asia.

Endowus has been recognised by the industry with the following awards: Singapore’s Rising Star and Fintech Innovation (Asia Asset Management’s Best of the Best Awards 2021), LinkedIn Top Start-ups 2021, WealthTech of the Year (Asia FinTech Awards 2021), and the top 15 Singapore’s Best Workplaces Award (Great Place to Work).

Endowus is licensed by the Monetary Authority of Singapore (MAS).

**Roles & Responsibilities**
- Work closely with product and business teams to identify high-impact questions and research hypotheses and craft the future of effortless investing on Endowus
- Understand different investor types and their expectations of Endowus’s digital wealth platform
- Define, plan and conduct evaluative and generative user research that influences and drives the roadmap for our products
- Deliver compelling insights to enable evidence-based Product and Design decisions and drive growth
- Effectively manage and prioritise research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
- Lead UX Research for projects, especially around identifying emergent product opportunities in new markets and answer the biggest questions facing clients.
- Analyse and share research findings and prioritised recommendations on a regular cadence to encourage user empathy and drive Endowus’s business goals


**Requirements for the role**:

- 4+ years of professional experience with a portfolio demonstrating past work experience, using a variety of methods both generative and evaluative, along with multiple examples of how you’ve used research to understand user needs and created business impact
- You have experience running UX research as part of a cross-functional team
- Capable and confident in leading ResearchOps, leading studies and tests on your own from start to finish
- You have previously designed and scaled research programs from the ground up and adept in explaining your work, process and decisions to cross-functional stakeholders and in selling the value of research
- You are comfortable working with ambiguous and unstructured questions and distilling them into relevant and concrete research workstreams.
- You are comfortable drawing from best practices but can also craft studies to help uncover nuances of our unique problem space.
- You’re a self-starter who actively seeks ways to better the experience of the product you’re working on
- You are curious, exhibit a growth mindset



**Benefits & perks**:

- Stock options in a fast growing company **
- Employee discount for investing at Endowus
- Flexible working hours and locations so you can live life and your best work - you are trusted to be responsible
- Competitive Staff Benefits; Annual Leave, Medical insurance, Dental **
- Productivity Equipment; Omnidesk Standing Desk & Ergonomic Chairs, 32/42 inch 4K Dell UltraSharp USB Type-C Monitor, high-end computer peripherals
- Choice of Apple or PC equipment
- Additional S$250 budget for your favourite hardware to boost productivity** **
**Note:

- is only applicable to Full-Time employees**
**‍**:
‍**How to apply**

Everyone can be an Endowus client. If you are not yet a client, please create an account to understand our services and technology, and can see if our mission is something that aligns with your personal beliefs. We value your feedback on our product and will ask you for your insights throughout the i



  • Singapore Reap Full time

    Overview Reap is building the design foundation for the next generation of global finance. As our first UX Researcher, you’ll establish research as a core craft at Reap—shaping how insights guide everything we ship, from corporate cards and expense tools to API dashboards and AI-driven workflows. You’ll set the standards, build the playbook, and...


  • Singapore Rekuten Global Full time

    Job Description: Rakuten is Japan's leading Internet services company, the largest e-commerce company in Japan, and the third largest e-commerce marketplace worldwide with a combined membership of almost 1.3 billion. Rakuten has 70+ businesses and services spread across 30 countries and regions worldwide, this includes Viber, eBates, Lyft and more, reaching...

  • Senior UX Researcher

    2 weeks ago


    Singapore Crypto.com Full time

    1 week ago Be among the first 25 applicants We’re seeking a Senior UX Researcher with 6–8 years of experience in complex product environments who wants to do more than just run studies—you want to transform how product decisions are made. This is your chance to embed research deeply in a fast-paced organization operating at the intersection of crypto...


  • Singapore Reap Full time $13,200 - $144,000 per year

    Senior UX ResearcherReinvent finance with Reap. We're building the design foundation for the next generation of global finance. As our first UX Researcher, you'll establish research as a core craft at Reap—shaping how insights guide everything we ship, from corporate cards and expense tools to API dashboards and AI-driven workflows. You'll set the...


  • Singapore NE Digital Full time

    COMPANY DESCRIPTION NE Digital is the digital, data and technology organization that serve as a center of excellence to drive digital transformation for our group of NTUC Social Enterprises to meet the critical social needs of Singapore's community. Delivering innovative products and solutions, we empower our people to lead a better and meaningful life...


  • Singapore PEBBLEROAD PTE. LTD. Full time

    **About PebbleRoad**: PebbleRoad is a Singapore-based strategy, design and innovation practice. We help organisations in their digital transformation journey by aligning their strategic vision, creating digital experiences and building internal capabilities. We started our practice in 2004 with one objective: to do impactful work. This single-minded pursuit...

  • Intern, UX Research

    4 days ago


    Singapore Rakuten Full time

    Job Description: Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce,...

  • Intern, UX Research

    6 days ago


    Singapore Rakuten Full time

    Job Description: Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce,...

  • UX Researcher

    6 days ago


    Singapore ResMed Full time

    **About the role**: As an UX Researcher on the Consumer digital team, you will work closely with designers, product managers and other stakeholders to create and refine digital experiences that improve the lives of our users. Using mixed-methods research, you will support teams by bringing clarity to ambiguity with user insights throughout the product...

  • UX Designer

    4 days ago


    Singapore SECTION PTE. LTD. Full time

    **The Agency**: SECTION is a digital creative company, and we believe in digital—a lot. We are often engaged by brands that depend on digital channels to speak/listen to their target audiences. The ways we create storytelling channels for clients are not restricted by guidelines but empowered by our beliefs and research. We welcome you if you believe in...