Digital Transformation Consultant

Overview:
OUR MISSION

We are a growth-creating strategy consulting practice within Asia's most effective creative services business. We tackle the toughest business, brand and innovation challenges our clients face to drive growth and enable digital transformation. We enable clients to find solutions in a disrupted world where brands are struggling to connect with consumers. We are a unique combination of rigor, consumer insight and creativity; bringing business strategy to life with agility at scale.

**Responsibilities**:
**THE ROLE**:
As a Digital transformation Consultant you will participate to key consulting missions delivery. You will help the Senior Partner in developing proposals for our clients. And you will work alongside the Consulting Director to ensure a high quality of our consulting mission delivery.

You will be expected to analyze research and derive insights, structure a working process, propose workshop activities and structure client’s presentations. The type of projects you will be working on will be focused on Digital Transformation Strategy, Customer experience, and data transformation

Your will also bring your CX expertise in the design of specific DX use cases and work alongside our tech and data team to prepare the implementation of enterprise transformation initiatives. UX/UI skills are a plus.

**A DAY IN THE LIFE**:
Probably the one thing we can promise is that no two days will be the same But your day might include some of the following
- Designing an innovation sprint to tackle one client key business challenge
- Running specific interviews with clients and key stakeholders to frame properly a problem statement
- Developing some original research ideas to provoke new client conversations and provocations
- Investigating a new category and its last related trends
- Deep dive in consumer understanding and research using our most advanced analytics solutions
- Building consulting presentation gathering insights, learnings, and transformation strategies
- Working with one of our strategy teams to check in on the progress of an ongoing consulting project.
- Getting stuck in on an in-depth piece of research and analysis.
- Hanging out with one of our Marketing Technology partners to learn about their latest capabilities.

Qualifications:
**Requirements**:
You might currently be with an agency, consultancy, client business, tech or media platform. What you do now matters less to us than how you think.

You will have a proven track record in:

- Digital service and platform design / Digital CX strategy
- Creating solutions that have driven business growth for your organization or your client
- Any type of marketing related work (media / digital strategy, coms, etc.)

You would ideally have both:

- An experience in a consultancy business
- An experience in working on an innovative digital product or platform either in a start-up or in an innovation lab
- You are one of life’s naturally curious people, you have constantly kept on top of the latest trends in technology and marketing and never stop learning. You are an avid researcher, updated in the best sources of information to keep up with digital transformation, organizational and business innovations
- You are a problem solver. You are brilliant at taking ‘the complicated stuff’ and breaking it down in ways that are easily digestable.
- You thrive on change. You instigate change and you drive change.
- You are extremely detailed-oriented and have strong analytical skills
- People love engaging with you. When you speak they listen, not because you are the loudest person in the room, but because the stories you tell are compelling
- You have strong experience in quantitative and qualitative consumer and market research and you already have built lots of consumer persona and journeys
- You have experience in Design and workshop facilitation
- Your are very familiar with innovation lean processes
- The role will be based in both SG and/or MY