Technical Pre-sales
3 days ago
**Function**:Technical Pre-sales Engineer for DevOps products/tools.
**Responsibilities**:
- ** Render presales technical support to local sales team, work closely with the account team to drive business growth on assigned accounts and territory.**:
- ** Serve as the DevOps security Subject Matter Expert in region**:
- Discover and qualify customer business and technical requirements, propose the best fitting security solutions to address customer paint points and project need.
- ** Serve as a technical advisor to customer, guide customers on security best practice and industry compliance, support customer digital transformation success with security solutions**.
- ** Prepare technical proposal and solution architecture document for customer projects and RFPs.**:
- ** Conduct technical workshop and training for customers and partners, enable customer know-how and adoption on security solution.**:
- Gather customer feedbacks and collaborate with product manager on product enhancement.
- Deliver product installations and configuration required for customer testing, support customer POCs.
- Support partner product integration and certification testing.
**Requirements**:
- A degree in a computer-related field (Computer Science, Computer Engineering, Electronic Engineering, Systems Analysis, etc.) or a similar discipline. Any additional business-related education would be a plus.
- ** Good DevOps knowledge on Kubernetes and Helm, familiar with Infrastructure as Code Solutions such as Terraform, Software Configuration Management (Puppet, Chef, Ansible), Automation and CI/CD Pipelines (Jenkins, Gitlab, Github), DevOps Testing and Monitoring Solutions (Selenium, Nagios, Prometheus, Grafana)**:
- ** Able to prioritize and deliver technical solution support for customer opportunities in timely manner.**:
- ** Good **to advocate solution value and differentiator in front of senior stakeholders and executives.
- At least **5-7 years' **experience in consultancy** in a technical customer-facing role.**:
- ** Proven experience in technical solution** and architect role, who has partner with sales team on delivering IT security solutions success for large customers and organizations.
- Knowledge on cryptographic standards like PKCS, JCE and PK, hardware security module, data protection technologies inclusive of encryption solutions such as database encryption, file/OS and VM encryption, PII tokenization/anonymization, data loss prevention, PKI, etc is a plus.
- Good communications/ presentation skills (Written and Verbal)
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