Service Center Manager

4 days ago

Singapore Aggreko, LLC Full time

Purpose:

- The Service Center Manager is responsible for coordinating all activities within their assigned service center(s), delivering positive operational performance results, and leading & coordinating the operations teams, primarily made up of technicians. The role has direct responsibility for Customer service delivery and the coordination and facilitation of core operations activities in the service centers. This individual will lead and manage technicians and coordinate the preparation and repair of Aggreko equipment._

Key Responsibilities:
Safety
- Local HSE Representative - drives safety performance & accountability
- Ensures that facilities & work areas are safe, clean & fully operational.
- Conducts daily toolbox & Safety meetings.

Fleet Management
- Ensures maintenance, availability & reliability of fleet for deployment.
- Ensures accuracy of Fleet Readiness, Utilization, and inventory
- Accountable for the appropriate & timely deployment of fleet and staff.
- Executes National Logistics & other areas Equipment Transfer requests & ensure equipment is ‘green carded’ & functional at time of deployment.
- Responsible for Fleet test and turn
- Manages Fleet repairs & improvements related to fleet quality & reliability
- Accountable for completion of PM servicing & oil sampling
- Accountable for Parts supply and core returns, as well as service material costs by budget or KPI

Commercial Management
- Drives business standards & cost controls to ensure profitability
- Technician overtime vs. forecasts / budgets
- Subcontractor & temp labor spends vs. forecast / budget
- Test & turn spend & Inventory variances
- Technician travel spend
- Consumables spend
- Labor recovery details
- Credit & standdown detailed review as well as change order review
- Monthly review and ownership of the above controllable costs

Facility Management
- Responsible for ensuring compliance with GSCS standards
- Requisitions and reports receipt of supplies, parts, and fleet.
- Executes customer contracts & delivers service to Aggreko Standards.
- Champions & ensures effective adherence to policies & procedures
- Acts as primary contact for ARM alarms
- Executes tasks per the monthly operations calendar

Desired Skills & Experiences:

- At least 5+ years’ experience in leading teams.
- Trade or engineering qualification preferably either as an electrician, diesel mechanic or gas mechanic
- Exceptional communication skills
- Ability to lead, develop and maintain relationships at all levels externally and internally
- Strong customer focus
- Ability to work under pressure and make deadlines

About Aggreko

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

Equal Opportunity Employer, including disability and veterans.

  • Service Center Manager

    3 days ago

    Singapore VAT Vakuumventile AG Full time

    Select how often (in days) to receive an alert: Overview Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years. With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide....

  • Service Delivery Manager – Data Center

    5 days ago

    Singapore Nexcen IT Services Pvt Ltd Full time $30,000 - $60,000 per year

    Position: Service Delivery ManagerReports to: AVP – Service Delivery & OperationsClient: Global Banking / Financial InstitutionEmployment Type: Full-timeJob Summary:Seeking an experienced Service Delivery Manager (SDM) to oversee managed data center operations and structured cabling infrastructure for a major banking client. The SDM will ensure service...

  • Center Services Lead

    2 weeks ago

    Singapore Morrow Health Full time

    Job Title: Medical Services Lead Location: Morrow Flagship – Singapore Reports To: Head of Center Operations Works Closely With: General Manager, Medical Services Executives, Head of Operations, Zone Managers, Team of Experts About Morrow At Morrow , we are guided by two sets of commitments: Our Operating Principles – how we work and hold ourselves...

  • Center Manager

    3 days ago

    Singapore SPD Full time

    Center Manager / Asst Manager – Senior Care Center @ Canberra Join to apply for the Center Manager / Asst Manager – Senior Care Center @ Canberra role at SPD Center Manager / Asst Manager – Senior Care Center @ Canberra 1 day ago Be among the first 25 applicants Join to apply for the Center Manager / Asst Manager – Senior Care Center @ Canberra role...

  • Center Manager

    7 days ago

    Singapore NY EDUCATION PRIVATE LIMITED Full time $13,200 - $72,000 per year

    Job Description & RequirementsJob Title: Center ManagerSalary Range: $2,500 - $3,200 (+Commissions)Location: Upper Serangoon View [Near Buangkok Mrt (2 Bus Stops)]Job Summary:We are seeking a driven and resourceful Center Manager to manage the daily operations of our tuition center, coordinate parent and tutor communications, and support business growth. The...

  • Center Manager

    4 days ago

    Singapore SPD Full time

    JOB SUMMARY The Manager/Assistant Manager will be responsible for managing the day-to-day operations of the Senior Care Centre at Canberra, ensuring that high-quality care is provided to the clients in the programme. The Manager/Assistant Manager will work closely with the Reporting Officer to ensure that the center's policies and procedures are followed and...

  • Customer Service Officer

    2 weeks ago

    Singapore ASUS Full time

    Customer Service Officer (Service Center)Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re in search of incredible individuals, and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition...

  • Customer Service Assistant

    2 weeks ago

    Singapore DB GOLF TRAINING & PERFORMANCE CENTER PTE. LTD. Full time $20,000 - $25,000 per year

    Job Title : Customer Service Assistant (Part-Time)Location : New DB Golf Center Location in the North (with occasional work at DB Golf Center in Tampines)About the Role :DB Golf Center is seeking a Part-Time Customer Service Assistant to join our team. The role will primarily focus on customer service at the new location, with occasional shifts at our...

  • Service Center Lead

    6 days ago

    Singapore ZENITH ENGINEERING PTE LTD Full time

    The Service Center Lead supports the service operations and coordinates with the mobile service engineers to ensure seamless maintenance and repair services for transport equipment and waste management solutions. This role includes the management of his/her team’s overtime, planning 24/7 breakdown support so as to provide exceptional and efficient customer...

  • Call Center Manager

    1 week ago

    Singapore Terra Systems Pte Ltd Full time $80,000 - $120,000 per year

    About Us:At Terra, we believe that exceptional customer service is the heart of our success. We are a dynamic and growing company dedicated to providing outstanding support to our customers around the clock. Our 24/7 contact center is the frontline of our mission, and we are looking for a strategic leader to guide this critical team to new heights of...