Customer Service Assistant

4 days ago

Singapore DB GOLF TRAINING & PERFORMANCE CENTER PTE. LTD. Full time $20,000 - $25,000 per year

Job Title : Customer Service Assistant (Part-Time)

Location : New DB Golf Center Location in the North (with occasional work at DB Golf Center in Tampines)

About the Role :

DB Golf Center is seeking a Part-Time Customer Service Assistant to join our team. The role will primarily focus on customer service at the new location, with occasional shifts at our Tampines center. If you have a passion for customer service and enjoy contributing to a dynamic and growing golf facility, we would love to hear from you

Alternate shifts on weekdays and weekends, with 2 days off per week.
Key Responsibilities:
  • Customer Assistance : Provide exceptional service to customers, ensuring a smooth and positive experience.
  • Facility Navigation : Guide customers through the facility, assisting them with golf range, simulators, and event areas.
  • Booking & Scheduling : Assist in managing bookings for lessons, simulator sessions, and events.
  • Product Knowledge : Offer information on DB Golf Center's services.
  • Administrative Support : Help with operational tasks, including maintaining the customer service area and ensuring equipment functionality.
  • Collect Payments : Handle customer payments for bookings, services, and products, ensuring accurate transactions and receipts.
  • Customer Feedback : Gather and report customer feedback to management for continuous service improvement.
Qualifications & Experience:
  • Required :

Previous customer service experience, preferably in a sports or leisure setting.

Strong communication skills and a friendly, approachable attitude.

Ability to stay organized and manage multiple tasks efficiently.

Willingness to work primarily at the new North location, with occasional shifts at the Tampines center.
- Preferred :

Knowledge of golf or prior experience in a golf-related environment.

Comfortable with basic administrative duties and processing digital payments.

Additional Requirements:
  • Flexibility to work shifts on weekends and public holidays as needed.
    A positive, professional attitude with excellent customer service skills.

If you're passionate about delivering exceptional customer experiences and excited to join our expanding team, apply now

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