Itsm Developer
1 day ago
Bachelor Degree or Diploma in Electrical/Electronic/Computer Engineering/Information Systems
- 5 years systems administration experience with at least 2 years’ experience in workflow customization.
- Solid understanding of ITSM processes and Integration techniques.
- Preferably with working knowledge of BMC Remedy & ServiceNow ITSM tool.
- Good analytical and trouble-shooting skills in the area of technical fault isolation and rectification.
- Willing to standby and provide after office hour support when needed.
- Working knowledge of Active Directory, LDAP, AJAX, CSS, XML, Java Script experience a plus.
- Writing test scripts.
- Working knowledge of relational databases.
- Application Development experience (e.g. SDLC, Agile Scrum, etc.).
- Excellent written and verbal communications and Customer Service skills.
- Good to have ITIL Certification
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Itsm Engineer
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