F&b Operations Manager

6 days ago


Singapore ibis Singapore on Bencoolen Full time

Assist the F&B Operations Manager in building and maintaining a strong and efficient team to provide the guests with the highest possible level of service.
- Operate the department with positive financial results.

Supervise and oversee the administration of the Restaurant and Banquet to ensure smooth operations.
- Evaluate the operations and procedures and suggest improvements to the F&B Operations Manager.
- Check the work performance, turnout of subordinates and assign responsibilities.
- Demonstrate thorough knowledge on products, menus and equipment.
- Liaise with Kitchen and Bar on daily Restaurant & Banquet Operations.
- Attend weekly departmental meetings when the F&B Operations Manager is unavailable.
- Conduct daily Restaurant & Banquet Operations briefings, in the absence of the F&B Operations Manager.
- Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general.
- Assist the F&B Operations Manager in casual labour & contract staff costings.
- Assist the F&B Operations Manager to analyze daily revenue and cost reports.
- Assist the F&B Operations Manager to enforce all pre-check and check control procedures in all areas when required with updates.
- Ensure that no single use plastic containers & cutleries are used following the brand standard.

Monitor the quality and quantity of all Restaurant & Banquet Operations items served timely.
- Maintain good communication & relationship with all other Hotel departments.
- Keep the F&B Operations Manager informed on all items of interest for the department.
- Assist the F&B Operations Manager to co-ordinate with the respective department heads on any activities which overlaps with or which concerns their departments.
- Enquire guests’ satisfaction and handles guests’ complaints to establish good guest relations.
- Regularly inspect equipment and ensure that they are well maintained and in good working order.


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