Vip Desktop Support Engineer
2 weeks ago
**Responsibilities**
- Providing level 1 support to VIP users for remote/onsite and resolution to hardware and software issues involving end-user desktops/notebooks, client’s network.
- Good Hardware and software troubleshooting skills for Laptops, PC
- Familiar with Service Desk ticketing systems and process.
- Applications, networks (LAN,WAN & Wi-Fi), hardware (Desktop, Laptop, Mobile Devices, Printers etc
**Requirements**:
- Mut have VIP support experience of 1-2 years in providing VIP support both onsite and remote.
- Confidence with excellent interpersonal skills.
- Customer centric and focus on service excellence.
- Excellent problem-solving and multitasking skills.
- Customer-oriented
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