Executive Assistant

Job ID: 33400

Location: Singapore, SG

Area of interest: Corporate Strategy

Job type: Regular Employee

Work style: Office Working

Opening date: 2 Jul 2025

**JOB SUMMARY**
- The Executive Assistant will be responsible for efficiently and effectively completing all administration management and providing full EA services to the Global Head of SCM including adhoc support where required. This will include delivering a consistently high level of support and service to benefit key stakeholders, both externally and internally.**RESPONSIBILITIES**

**General Administrative duties**:

- To provide administrative and diary support to the Global Head of SCM; including diary management, prioritisation of simultaneous meeting requests, availability, travel and expenses
- Point of liaison to manage internal and external stakeholder calls and appointments and relevant committee meetings associated with the Global Head of SCM being supported
- Close coordination with other PAs and BPMs across the Bank to ensure appropriate cascade of updates and information - Administer all relevant system transactions on behalf of the the Global Head of SCMs delegated authority (including travel & expense, employee portal, e-Procurement, IT requests/approvals)
- Collation of all relevant papers/documents in advance of meetings to be circulated appropriately when required
- Ensure effective communication, discretion and confidentiality is maintained at all times especially where delegated authority to sensitive information has been granted
- General on-site and in-person administrative duties as required; arranging building passes/floor access, desk and locker allocation, business cards, booking meetings, arranging meeting rooms with refreshments, handling mail, photocopying, scanning and re-assignment of document production where large volumes are required
- Supporting the preparation of sensitive and confidential material and information; including presentations, spreadsheets, papers and other business-related documentation as required by the team
- Effective stakeholder management where meetings need to be delayed / postponed
- Organisation of logistics for meetings such as team offsites, away days and client events
- Proactively monitor, manage and communicate annual leave requests for teams where applicable
- Effective management, prioritisation and routing of verbal and written enquiries, multitasking under pressure whilst remaining calm and professional at all times, and maintaining appropriate, clear, accurate and timely communication with all staff and stakeholders
- Other general and reasonable administrative duties as requested by the Global Head of SCM being supported including basic budget management, delegated written communication, creation of shared folders, maintenance of mailing distribution lists and communication channels, collation of materials, tracking etc.

**Travel**:

- Prepare and process travel and expense claims in a timely manner to avoid late payment fees
- Liaise with local teams to provide relevant briefings ahead of meetings/Townhalls etc.

**Financial and resource management administrative support**
- Timely and accurate verification and processing of invoices and expense claims in line with SCB expense policies
- Provide administrative support in ordering and invoicing on e-procurement, prepare claims for reimbursements of business expenses
- Prompt escalation of issues to management

**Relationship Management**
- Effective communication with and management of key stakeholders, both internal and external, building trusted and positive relationships to exceed expectations.
- Effective partnering with other PAs and other support staff in country, region and the broader network, to share knowledge and expertise, and assist with resolving issues

**Business**
- Partnering with any/all parts of our business as required by the Managing Directors in Strategy and Talent

**People & Talent**
- Maintain regular channels of feedback with Managing Directors to understand and improve performance

**Risk Management**
- Identify, discuss and mitigate risks related to agenda, diary, travel and logistics
- Adhere to Travel and Expense policies where approving on behalf of the Global Head of SCM - escalate where policy has not been adhered to

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Key Stakeholders**
- Managing Directors in Strategy and Talent
- Strategy and Talent Management Team
- Sub-function Management Team (e.g., HRMT)
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