Customer Service Advisor

6 days ago


Hougang, Singapore World Auto Pte Ltd Full time

**Responsibilities**:

- To ensure the smooth running of daily workshop operations
- Attend to customers' enquiries and requests for car servicing and repairs and make professional and appropriate repair recommendations/quotations
- Assign jobs to technical team, issue job cards and monitor servicing and repair job status
- Liaise with technicians and storekeepers for parts ordering to ensure requisite parts are available when needed and communicate any time restrictions to customers promptly
- Test drive after completion of repairs before contacting customers for the collection of their cars
- Close job cards and explanation of any outstanding matters on vehicle to customers
- Any other duties assigned from time to time

**Job Types**: Full-time, Permanent

**Pay**: From $2,500.00 per month + Sales commission

**Education**:

- GCE 'O' Level or GCE 'N' Level (preferred)

**Experience**:

- related working: 2 years (preferred)

**License/Certification**:

- Class 3 Driving Licence (preferred)

**Work Location**: 5 Kim Chuan Lane S'pore 537070

**Work Time Profile**:

- Monday - Friday (09:00 - 18:00)
- Saturday (09:00 - 15:00)

Pay: $2,500.00 - $2,800.00 per month

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental Pay:

- 13th month salary
- Commission pay
- Performance bonus

Work Location: In person


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