Customer Service Intern

4 days ago

Hougang, Singapore WS Audiology APAC Full time

Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively.

As a Customer Service Intern, you will support, maintain, and streamline back-end operations to ensure efficient order processing and service delivery. You will assist in maintaining and cleaning up product packaging data, liaising with the warehouse on packing-related queries, and supporting administrative functions such as document archiving, sorting incoming packages, and coordinating local deliveries. This role offers hands-on experience in operational support, data management, and cross-functional collaboration within a customer service environment.

**What you will do**:

- Maintain and clean up product packaging data to support accurate and efficient warehouse picking and packing operations
- Data maintenance to facilitate sales and service order processing
- Provide back-end support to Customer Service team (eg., document archiving, sorting of incoming packages, co-ordinate local deliveries via 3rd party courier service).

***:
**What you bring**:

- Undergraduate in Supply Chain, Operation Management or any related field
- Proficient in Microsoft Word, Excel, PowerPoint
- Interest in back-end operations
- Meticulous and highly organized.

***:
**Who we are**:
At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.
- WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self._

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