Night Auditor, Guest Service
2 weeks ago
About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
The Night Auditor, Guest Service is a key element in a team of professionals striving to deliver a level of personalised service that exceeds not only the expectations of the guests but will add a point of difference from the service provided anywhere else within the Ascott Residence.
- Perform accurate check-ins and check-outs for guests daily.
- Answer the telephone in a timely and professional manner.
- Make reservations for walk-in or call-in guests following all necessary policies and procedures.
- Handle cash float throughout the night shift and ensure all floats are balanced accurately at the end of the shift.
- Verify revenue from all sources is accurately balanced and to follow up on any discrepancies in the reports.
- Manage guests’ complaints and feedback, and resolve them in a timely manner.
- Post any transactions needed.
- Carry out end-of-day procedures and generate daily reports.
- Perform any ad-hoc required by the Management.
Benefits
- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences
- Strong advocate of staff volunteerism
- Wellness programmes
- Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
-
Night Auditor
1 week ago
Singapore Ibis Style MacPherson Full timeCOMPANY DESCRIPTION **Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and have the opportunity for career progression.** Visit the website : ibis Styles Singapore On Macpherson Hotel | Aljunied | AccorHotels - ALL DESIGNATION : [ibis Style Macpherson] Night Auditor RESPONSIBILITIES -...
-
Executive, Guest Service
5 days ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeNight Auditor You will support the daily guest service operations and ensure that the accounting operations in our Serviced Residence run smoothly at night. You will also create a pleasant and lasting atmosphere that enables residents' satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest...
-
Guest Services Officer
2 weeks ago
Central Singapore IHG Full time**About us** There’s nothing complicated about dealing with business people. They’re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team...
-
Hotel Night Reception
5 days ago
Singapore LVND HOTELS PTE. LTD. Full time**JOB DESCRIPTION** Job Title Hotel Night Reception / Auditor **Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and ambitious. Industry experience preferred but not essential. **Responsibilities** - This position is for permanent night shift in hotel environment. - Responsible for the...
-
Guest Relations Executive
1 week ago
Singapore SIRIUS ENTERTAINMENT PTE. LTD. Full timeMagic Carpet Bollywood Lounge is one of the oldest and most succesful bollywood club in Singapore. We are looking for a couple of superstar Guest Relations Executives to join our team. The Guest Relations Executive will be responsible for ensuring our guests have an exceptional experience at our club. **Responsibilities**: - Greet guests as they arrive and...
-
Hotel Guest Service Officer
5 days ago
Central Singapore One Vogue Pte Ltd Full timeJob Responsibilities: - Greet and welcome guests to the hotel in a professional and friendly manner. - Process guest check-ins and check-outs in an efficient and accurate manner. - Respond to guest inquiries and complaints in a prompt and courteous manner, resolving issues to the guest's satisfaction. - Accurately input guest information, reservation...
-
Night Duty Manager
20 hours ago
Central Region, Singapore a45bd24b-9b9e-4ab8-a2f1-1e0989ca31ba Full time $40,000 - $60,000 per yearNight Duty ManagerThe Night Duty Manager oversees the night shift operations of the front office to ensure the smooth delivery of exceptional services to all hotel guests.Reporting to the Acting Rooms Division Manager, the incumbent will be responsible to:-Direct and supervise all hotel operations during the night shift, ensuring seamless service delivery...
-
Guest Service Executive
19 hours ago
Central Region, Singapore The Garcha Group Marriott International Full time $40,000 - $80,000 per yearAn exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:Maxwell Reserve, Autograph Collection Hotel (Marriott);Duxton Reserve, Autograph Collection Hotel (Marriott);The Vagabond Club, a Tribute Portfolio Hotel (Marriott);The Serangoon Club, a Tribute Portfolio Hotel (Marriott).Garcha Group...
-
Guest Service Officer
2 weeks ago
Singapore Mandai Wildlife Group Full timeDescription Guest Service Officer (Part-Time) - Night Safari Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife...
-
Guest Service Officer
1 week ago
Singapore Mandai Wildlife Group Full timeDescription Guest Service Officer (Part-Time) - Night Safari Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife...