Senior Executive- Operations
7 days ago
If you are looking to excel and make a difference, take a closer look at us
Functional _(job responsibilities)_
- Perform teller duties in branch, including to handle counter transactions in Cash & Cheque -withdrawal/Deposit, issuing of Cashier’s’ Order issue and Auto Financing Payment;
- Perform Fixed deposit transactions processing and monitor income, repayments, break costs.
- Perform internal Fund Transfer, FX transactions, cheque book issue;
- Customer Account closure and static data update;
- To provide counter services to customers and customer’s enquiries;
- Verification of Hire Purchase Agreement for HLBB customers;
- Provide efficient and customer-focused service to meet customers’ needs and exceed expectations;
- Provide inputs into operation processes and workflows to deliver efficiently and mitigate risk.
- Escalate potential operation issues, provide recommendations and suggestions to the direct manager;
- Responsible to prepare/update operational procedures to reflect changes to policies/regulations and in current practice;
- Work as a team to achieve business objectives, performing other duties and functions as assigned for supporting the branch;
- Report suspicious transactions to proper channels.
- Assist and participate in ad-hoc projects
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
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