Customer Experience Ambassador

14 hours ago

Singapore JOSIAH ASSOCIATES PRIVATE LIMITED Full time

**Requirements**:
1) Responsible to ensure that Customer Experience is consistent with

the Josiah Brand promise.

2) The job scope includes front deskduties, back room paper work

(inclusive of related financial accounting) and educational support.

3) Cordinate and work together with the CEA Administration Manager

to ensure smooth the day to day operations of the Centre.

4) Able to communicate effectively orally and in writing to the clients,

children and fellow colleagues.

Desireable characteristics:

- Energetic, organized individual
- Good interpersonal skills and goodcommand in both English and

Mandarin
- Good working attitude and responsible
- Has good communication skills
- Good team player
- Decisive - able to make and share decisions in a timely manner as

well as reponds quickly to emergency situations
- Able to multi-task
- Self motivated and able to work independently with mínimal

supervision

Job Descriptiion:

- Conduct daily health screening for children and ensure parents and

children feel welcome in the morning at arrival and evening at

departure.
- Provide accounting support
- Managing and tracking stock inventories
- Sorting of incoming and outgoing mails
- Upkeep proper filing and documents
- Cordinate all communication within the Centres
- Assist in answering of telephone calls and enquiries, attend to

visitors and walk in customers
- Any other ad-hoc duties as assigned by the Customer Experience

Ambassador Manager
- Additional responsibilities unique to the individual centres that may

develop to ensure seamless customer experience and smooth

operation.

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