Service Line Manager

1 week ago

Singapore Thales Full time

Location: Singapore, Singapore

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

**Responsibilities**:

- **S **&OP MANAGEMENT**:

- Manage the entire Forecast - Demand Review within AGS APAC
- Collect all customer demand data at Regional Level for repair and Distribution activities.
- Consolidate and validate the demand/forecast for forward planning:
Repair Planning
Industrial capacity Planning
Inventory Planning
Workload/workforce Planning
- Improve forecast accuracy to make inputs of the S&OP more reliable
- **SERVICE LINE MANAGEMENT**:

- Owns the commercial performance (OI, Sales, GM) of the assigned Service Lines and for the AGS APAC.
- Build, renew and maintain the current year actual plan to performance for his/her assigned Service Line against BR/MYB forecast Maintain and consistently update the roadmap to meet & deliver to the BR/MYB objectives
- Work closely with Sales team, CSMs, Supply Chain, Finance & Central team towards achieving the OI, Sales & GM Objectives
- Identify the Risks & Opportunities with Sales Team and CSM Team.
- Establish strong and constructive relationships within the ASW Central organization and work with these colleagues to achieve positive business results. Provide any reports, analysis

**Requirements**:

- Min. Diploma in Business or equivalent
- R elevant working experience in Aviation Industry preferred
- Forecasting experience
- Knowledge of SAP

**Other information**:

- Working location: Changi
- Working Hours: Monday - Friday, 9am - 6pm
- Company shuttle bus is provided at designated MRT stations

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