Director, Sales Training

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

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**Job Description** What you get to do in this role**:

- Provide thought leadership on Account Planning & Strategies, ensuring they are completely aligned to deliver customer relevance and value
- Evolve and standardize best practices around account planning and customer strategies and assets (e.g., strategy decks)
- Evolve account planning tools, processes and technology to align with a complex selling environment
- Work with all GTM functions including Sales Operations, sales leadership, value management, I.T. Business Intelligence, Enablement, and third-party companies to ensure seamless integration of our account planning process
- Establish appropriate metrics and tracking to ensure quality of and adherence to account planning strategies
- Own the enablement, comms and change management plans for strategic program rollout
- Provide coaching and mentoring to the field around account planning; ramp up in-region individuals to provide relevant coaching
- Proactively and continuously identify opportunities to improve adoption and increase field productivity

**Qualifications**

**To be successful in this role you have**:

- Previous experience developing and deploying account planning methodologies (consulting or in-house) essential, preferably in a software company.
- 10+ years of B2B selling or enablement experience, preferably as a sales manager
- Ability to interact and engage Senior Sales Leadership, Management & field sales
- Background in developing and coaching Opportunity & Strategic Account Management
- Deep understanding of sales management and coaching
- Experience developing and using procedures to monitor/track the results of programs and impact
- Demonstrate high levels of flexibility, creativity, and dependability
- Proficient project management, written and verbal communications, and effective and engaging presentation skills
- Strong interpersonal skills
- Proficiency in Microsoft products (Office, Dynamics, LinkedIn) and technologies related to this role (Tableau, Anaplan, etc)
- Travel Requirements: 25-50% travel

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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