Digital Transformation Analyst

21 hours ago

Downtown Core, Singapore Istana Partners Full time

**Istana Partners** is a majority-stake buyout private equity firm focused on Southeast Asia’s small to mid-market businesses, partnering with business owners and next-generation successors to drive the critical shift from offline to online — increasing topline revenue, reducing costs, and future-proofing operations.

We back businesses at critical inflection points — whether navigating succession, scaling up, or systemizing operations — and partner with management teams to build leaner, more competitive companies by enabling digital channels and infrastructure.

Our core expertise lies at the intersection of investment, technology implementation, operational improvement, and long-term value creation — underpinned by deep sector expertise.

**The Role**

We’re looking for a highly capable, technically grounded **Digital Transformation Intern** who brings both implementation skill and business thinking. You will support and co-drive projects across multiple companies, helping them streamline operations, improve decision-making, and go digital — with real tools, real ROI, and real-world complexity.

You will work closely with our founder and partner network to scope, design, and deliver digital transformation projects across our six core service areas.

**Key Responsibilities**

You will contribute directly across the following capabilities:
**Digital Strategy & Online Roadmapping**

Map business processes, identify friction points, and help develop structured transformation plans tailored to SME budgets and growth goals

**Systems Implementation & Integration**

Evaluate, configure, and implement core business systems (ERP, CRM, POS); support integration, automation, and vendor management.

**Data & Analytics Enablement**

Build dashboards and data models that provide real-time operational and financial insights; use data to support decision-making and performance improvement.

**E-Commerce & Digital Sales Infrastructure**
Help deploy digital sales solutions (e.g. Shopify, mobile POS, CRM retention workflows), and connect these to backend operations and inventory tools.

**AI Enablement & Smart Automation**
Identify and deploy SME-relevant AI tools (e.g. content automation, predictive analytics) and ensure business alignment and ease of adoption.

**Change Management & Staff Upskilling**
Document workflows, digitize SOPs, and create user onboarding materials to ensure adoption sticks across SME teams and owners.

**Who You Are**
- Pursuing/completing a degree in Computer Science, Information Systems, or a related computing field
- **Prior experience** in digital consulting, systems implementation, business transformation, or startup operations
- Strong interest in working at the intersection of **business, technology, and execution**:

- Highly analytical, self-directed, and comfortable operating with ambiguity
- Fluent in business language and technical detail — able to bridge founder-level conversations and implementation needs

Pay: From $100.00 per month

**Benefits**:

- Flexible schedule
- Professional development
- Work from home

Work Location: In person

Expected Start Date: 28/07/2025

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