Am/manager Audience Development

2 weeks ago

Singapore DEFENCE COLLECTIVE SINGAPORE LTD. Full time

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

**Duties and Responsibilities**
- Planning and supporting the implementation of initiatives to drive engagement to achieve brand awareness and visitorship targets for the Museum’s exhibitions, programmes and events.
- To develop and build strong relationships with stakeholders, industry partners such as the Museum Roundtable and ICOM and patrons.
- Planning and supporting the execution of exhibitions, programmes and events including tours, artist residencies and school/corporate bookings centered around the Museum’s collections, exhibitions and events for a wide range of audiences
- Enforce and adhere to Museum’s SOPs and best practice & procedures
- Produce detailed schedules which include staffing assignments and milestones for upcoming outreach and engagement initiatives
- Support the working relationship with facility management and other events and operational departments by maintaining a master museum calendar
- Oversee the day to day operational readiness of FOH and closing duties
- Planning and allocation of resources for marketing and communications needs for both print and digital efforts in collaboration with Marcom colleagues, as well as programmes and events
- Conduct on ground evaluation and analyze surveys from marketing efforts and programmes for insights
- Supervise advertisement productions when necessary
- Research current trends on programming and events, and work collaboratively with colleagues on developing and implementing programmes, events and relevant merchandise/gifts for the Museum
- Develop a wide range of audiences for the Museum and actively drive outreach in collaboration with Marcom colleagues
- Support the working relationship with external stakeholders and partners
- Support the operational readiness of venues for programmes and events such as obtaining necessary clearances and maintenance of site
- Develop and implement a volunteer programme at the Museum for various volunteering opportunities with events/tours/programmes.
- Manage social media pages of the museum and overall web presence
- Perform other duties as assigned

**Job Requirement
- At least 10 years of direct experience working in events planning & operations / programming execution, some marketing/advertising experience will be an advantage
- Diploma/Degree in Tourism, Events Management or equivalent
- An interest and passion for Singapore history, museums and the local creative arts scene
- Self-directed learner and problem solver who can perform under pressure
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite
- Good time management skills
- Cultural understanding and empathy for diverse communities
- Availability to work on evenings, weekends and public holidays
- Team player
- Certifications in First Aid/Bizsafe will be an advantage
- Service oriented and enjoy interacting with people

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