Assistant Manager, Higher Education

4 days ago

Clementi, Singapore Singapore Institute of Management Full time

HE Programme Delivery: Administer support systems and delivery operations. Ensure that the Learning Management System is set up in accordance to procedures and take corrective actions to remedy deviation from standards.- Operation Coordination with Partners and Head of Programmes/Academics: Maintain good relations with partners on data transfer, review of operational concerns, resolve pertinent issues and suggest improvements.- Communicate: timely updates and changes to key stakeholders including students and staff. Organise events to host partner visits and facilitate interaction with students.- Lecturer Management: Liaise with the academic staff to confirm the deployment of qualified lecturers. Ensure quality teaching is provided to students.- Process Innovation: Spearhead digitalisation and automation initiatives for the department.- Budgeting and Resource Allocation: Ensure accuracy in budgeting.- Class Scheduling and Assessment Management: Work with internal departments on class scheduling and assessment management plans.- Marketing and Recruitment: Engage and support colleagues in Student Recruitment Group (SMR) with marketing and recruitment efforts. Ensure that all marketing collaterals and website are updated.- People Management: Deploy and supervise work teams to achieve their goals.- Programme Review: Follow through changes (system setup, etc) for Programme reviews (internal and external).- Regional market experience is added advantage

Requirements:
- Bachelor’s Degree with at least 5 years of working experience- Familiar with the higher education industry will be an advantage- Excellent communication, interpersonal and presentation skills- Team player with good leadership skills and able to work through people- Resourceful, self-driven, independent, and confident- Strong analytical and critical thinking skills- Adaptive to change, able to work under pressure and committed to meeting deadlines- Strong command of written and spoken English- Able to converse with Chinese /Mandarin-speaking stakeholders like students, parents, etc.

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