Executive, Ops

1 week ago

Singapore Tan Tock Seng Hospital Full time

-Family Group: Administration

The role of the Executive in Operations (Allied Health) is to play a part in healthcare by supporting the delivery of hospital-defined strategic goals and initiatives for the Allied Health teams in the Division. The incumbent will also be exposed to supporting the services and initiatives of more than one department, as well as projects at Division and/or Hospital level.

**Job responsibilities**:
1. Operations support:
Ensure that required administrative tasks and daily operational support are performed to support assigned operating unit(s)/area(s), services or programmes. Develop and maintain relationships with partners (internal and external), and seek out opportunities to enhance operational levels through these relationships. Track and monitor relevant datasets, and respond to changes in data appropriately. Prepare and analyse data for reports. Assist in drafting reports, papers, slides and other documents as required.

2. Service performance:
Ensure that all service and operations standards and requirements are fulfilled. Oversee maintenance and assist in further development of assigned components of the department's tracking and monitoring systems. Seek out opportunities and make recommendations for enhancement of service and quality of assigned operating unit(s)/area(s), services or programmes. Assist in planning and implementation of changes required to improve service levels and raise quality standards.

3. General
Assist in planning, implementation, and management of quality improvement projects at Hospital-wide/Departmental level as well as provide active support for staff training and development. Be a change agent for inculcation of mind-set change for Hospital-wide/Departmental level initiatives, to establish a working environment of collegiality and effective teamwork. Complete tasks as directed by the Supervisor.

**Requirements**:

- Degree in relevant discipline.
- Possess good interpersonal and communication skills
- People-oriented, outcomes-oriented, good team player, able to multitask
- Familiarity with the concepts of budgeting, corporate administration, and healthcare administration is advantageous

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