Motorcycle Rental Specialist

1 week ago

Singapore EASYRIDE URBAN QUEST PTE. LTD. Full time

**About Us**:
We specialize in **motorcycle rentals, sales, and food delivery rider support**. Our mission is to deliver reliable, tech-enabled rental services while building one of the best after-sales support teams in the market.

**The Role**:
We are hiring a **Motorcycle Rental Specialist / Executive / Supervisor**to manage daily rental operations and rider support in Singapore. This is a **high-responsibility role**for experienced operators who can manage the business independently, without training or close supervision.

**Key Responsibilities**:

- Manage the **full rental process**: onboarding, agreements, deposits, payments, handovers, extensions, and returns.
- Provide **rider support**: handle breakdowns, accidents, insurance claims, and rider issues.
- Oversee **fleet compliance**: track servicing schedules, COE expiry, insurance renewals, and road tax.
- Maintain accurate **reporting & collections**in Google Sheets/CRM and ensure on-time payments.
- Handle **risk & recovery**: repossessions, stolen/missing bikes, and legal escalations.

**Requirements**:

- **3-5 years proven experience**in motorcycle rental or fleet operations (hands-on).
- Track record in **accident handling, repossessions, stolen bike cases, arrears recovery**.
- Strong knowledge of **fleet compliance**(servicing intervals, insurance, COE, road tax).
- Skilled in **collections & arrears control**(weekly rentals, deposit/excess recovery, escalation).
- Familiar with **Google Sheets (VLOOKUP, Pivot Tables, formulas)**, WhatsApp workflows, CRM dashboards, and GPS tracking tools.
- Familiarity with **motorcycle models used for delivery/rentals**(e.g. Yamaha Aerox, Nmax, Xmax, Honda ADV150, Wave).
- Fluent in **English**(written & spoken); other languages an advantage.
- **Independent and self-driven**— able to manage full operations with mínimal supervision.

**Benefits & Growth**:

- **Salary**:SGD 2,500 - SGD 5,500 per month (basic + incentives).
- Incentives for **collections, utilization, and rider satisfaction**.
- Career path to **Supervisor / Fleet Manager**roles.
- Be part of a **fast-growing startup**where your work has direct impact.

**Why Join Us?**:
✔ Independence - no micromanagement
✔ Incentive-driven salary with clear goals
✔ Direct career growth in fleet/rental operations
✔ Be part of a **lean, high-performance team**scaling in Singapore

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