Product Analyst

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor's Degree
**Travel Percentage**:
15 - 25%
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**

You will be a Product Manager working within the Global Payments Product team (GPP), which is focused on building and maintaining best-in-class products, capabilities, and services to support our global customers’ needs.

Our vision is to create services that are vital for the world’s largest and fastest-growing merchants to achieve predictable, profitable revenue streams. You will be central to this vision.

As a member of the Global Payment Product team, you will be an internal and external champion driving the creation and market penetration of Alternative Payment products (APM) that provide top and bottom-line benefits to many of the largest eCommerce merchants in the world. This role will be heavily focused on product management, product commercialisation and propositional growth, maintaining a broad market view as well as establishing / cultivating product relationships with FIS’s APM partners/ aggregators. You are also involved in product operations and be able to work with both internal and external partners to resolve issues that impacting product performance.

**What you will be doing**

The Product Managers are responsible for product planning, delivery and marketing throughout the product lifecycle. They will develop a vision and roadmap for the product based on input from internal stakeholders, customers, market research and their own industry insight. They will work closely with Development/Engineering and other teams to deliver products that align with this vision, meet market needs and are delivered to a consistently high-quality standard.

**Responsibilities**:

- Manage the product throughout its lifecycle from concept to end-of-life
- Work with Legal and Compliance teams closely to ensure products are in compliant with local regulations
- Undertake and consume market, customer and competitor research to support the ideation and concept phase of product lifecycle management
- Define the product strategy and roadmap
- Write the business case for investments and gain internal approval
- Collect, manage and maintain traceability of requirements from all stakeholders across product releases
- Write Product Requirements and Market Requirements documents
- Propose a product marketing plan and budget and then deliver against it
- Work with internal stakeholders and third parties to assess and establish partnerships
- Be the recognized expert in the business on the product, the market, relevant technology and the competition.
- Develop core positioning and messaging for the product
- Perform product demos to customers and develop relationships in key clients
- Set pricing
- Monitor, report and improve product performance
- Run trials and MVPs, develop and deliver go to market launch plans
- Promote the product to sales teams through sales training sessions, webinars, newsletters and other mechanisms
- Develop and deliver training to technical sales support
- Manage development and marketing projects to deliver to plan
- Collate feedback from sales and customers
- Represent the voice of the customer in senior level management meetings
- Evangelize the product internally and externally
- Be recognized as a leader in the business and build relations with business stakeholders
- Deliver a regular (e.g. monthly) volume, revenue and profit forecasts
- Other related duties assigned as needed

**What you bring**:
Experience
- A strong understanding of merchant payment processing and capabilities particularly in ecommerce environment and digital payments
- Project management knowledge with an ability to work cross-functionally
- Proven track record of success in product management, marketing, and/or product development
- Demonstrated ability to work effectively in complex technical detail and also aggregate key points in a direct, impactful manner for non-technical and executive audiences

**Skills**:

- Excellent influencing skills, working with functional areas across an organisation including sales, operations, delivery and technology teams
- Excellent stakeholder management skills
- First-class commercial and analytical skills
- Excellent partner management, relationship management skills with external providers
- Outstanding presentation skills, comfortable presenting to customers and internal teams and public (external) audiences via webinars and/or conference presentations.
- Financial acumen and analytical skills to support decision-making process
- Proven skills in data analys