Production Support Analyst

**Role**: Production Support Analyst Expereince: 3 to 5yrs **Job Description**: 1. Provide 24x7 production support onsite / offsite 2. Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward 3. Manage and respond to users on timely manner. 4. Log incident ticket for...

Experience: 6 to 9 Years Role: Production Support Analyst **Responsibilities**: - Those who participate in the development of the system may remain after completion to help maintain and update the system. - The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology...

The Product Support Analyst role is part of our Product organization, driving problem solving, product bug escalations, threat intelligence solutions support, and intelligence alert configuration tuning. Our breakthrough ability to unlock insights from the web radically improves intelligence and cyber threat visibility. We're a high-energy, fast-paced, and...

Production Support Analyst (Banking / UNIX / SQL / ITIL)12-Month Renewable Contract (NTT Payroll – Deployed at Alexandra Building )Work Location:Alexandra Building , SingaporeJob Summary:We are seeking a Production Support Analyst to provide L2 application and infrastructure support for critical banking systems. The role involves incident investigation,...

Experience: 3-5 Years Role: Production Support Analyst **Responsibilities**: - Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool. - Perform root cause analysis to...

**Experience**:6-9 Years **Role**:Production Support Analyst **Key Skills**: - Microsoft Dynamics CRM, MS SQL Server, Unix, Oracle with Production Support and Administration experience primarily in L2 Support role **Key Responsibilities**: - Deliver a 1st class Production Support service to Channel’s stakeholders - Response and resolve incidents,...

Job Objectives **This role is to**: Responsible for aspects of production readiness for new systems, engagement with stakeholders and ensure strict process monitoring and controls. Working with vendors and prioritize readiness and fixes to production Drive quality and productivity outcomes, ensure timeliness in task monitoring and completion Key...

Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. - Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. primary point of contact for clients regarding production support issues,...

Experience: 3 to 5 Years Role: Production Support Analyst **Key Skills**: Microsoft Dynamics CRM, MS SQL Server, Unix, Oracle, Production Support **Key Responsibilities**: - Deliver a 1st class Production Support service to Channel’s stakeholders - Response and resolve incidents, problem and user queries through proper analysis - Manage communication...

As a Product Support Analyst, you’ll serve as the first point of contact for users of our legal technology products, providing timely, effective technical support through phone, email, and an internal portal. You'll troubleshoot and resolve software issues, document cases in our helpdesk system, and escalate complex problems to second-line support when...