Sales Support Executive

4 days ago


Serangoon, Singapore Jobline Resources Pte Ltd Full time

**Responsibilities**:

- Providing administrative support to the sales team, assisting in order processing, customer inquiries, and ensuring a seamless sales process.
- Coordinate with warehouse and logistics teams to ensure timely order fulfilment.
- Verify order information, update order status and communicate any delays or issues to customers as necessary.
- Resolve customer complaints or issues effectively and escalate complex matters to the appropriate channels.
- Maintain accurate and up-to-date records of sales transactions, contracts, and customer interactions.
- Organize and maintain filing systems for easy retrieval of documents.
- Assist in other administrative tasks and projects as assigned by management.


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