Client Support Specialist

3 days ago


Singapore Hays Full time

Join one of the largest financial services companies as a Client Support Specialist. Your new company; Our client is one of the largest financial services companies in the world, and they are currently looking for a Client Support Specialist to join their team. Your Key Roles; - Coordinate and oversee client transitions, ensuring smooth migration and readiness for operations. - Serve as the main point of contact for clients, intermediaries, and internal teams throughout the onboarding process, including conference calls, platform demonstrations, service discussions, and issue escalations. - Manage the collection and processing of agent/dealer codes, facilitating account setup with relevant financial entities. - Maintain and update static data to ensure accuracy and compliance. - Address ad-hoc enquiries from clients and intermediaries, troubleshooting issues by working closely with various teams within the Investment Services division. What you'll need to succeed - Proactive attitude with strong problem-solving skills, accuracy and the ability to work independently and as part of a team in an international environment. - Relevant banking experience and knowledge of investment funds is an advantage. - Minimum 1-3 years of experience What you need to do now EA Reg Number: R22104697 | EA License Number: 07C3924 | Company Registration No: 200609504D Job ID 1273376 - ABOUT COMPANY - Hays Singapore - Singapore 91 Employees HR & Recruitment Hays Specialist Recruitment Pte Ltd, Singapore ("Hays Singapore") is one of Singapore's leading recruitment companies in recruiting qualified, profess...



  • Singapore Hays Full time

    Join one of the largest financial services companies as a Client Support Specialist. Your new company; Our client is one of the largest financial services companies in the world, and they are currently looking for a Client Support Specialist to join their team. Your Key Roles; - Coordinate and oversee client transitions, ensuring smooth migration and...


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