Sales & Operations Executive, Asean

Reference Code: 68903

**Sales & Operations Executive, ASEAN**:
Singapore, 01, SG

Permanent

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 8,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

**Want to join the Cartier team to assist in developing Cartier’s business activities and achieving ASEAN’s objectives in terms of sales and operations?**

**Join us NOW as our Sales & Operations Executive, ASEAN**

**HOW WILL YOU MAKE AN IMPACT?**
- Liaise with boutiques and partners to achieve sales objectives: sales order taking & input in systems.
- Collaborate with supply and demand team to ensure accurate allocation and/or implementation stock and timely delivery of stock / sizing
- Propose and allocate efficiently stock to each account according to availability & launch calendars
- Monitor and manage incomplete orders such as boutique’s open/pending orders and wholesale’s backorders
- Support on enhancing stock rotation up to HQ’s standards and follow-up on action plan as necessary
- Manage in a timely manner all product inquiries (stock request, customer firm orders, lead-time, price ) requested by boutiques & external Partners by coordinating with Regional Supply Chain team for regional stock availability and oversee a delivery timeline ensuring goods are to arrive in respective to clients need.
- Management of all stock requests via stock transfers/ order from HQ/ ECOM NDSK/ staff purchase or special sales
- Organize daily/weekly/monthly shipments among all networks, while ensuring smooth and fully compliant (export) conditions by liaising with all stakeholders as necessary (distributors, merchandising, logistic, finance)
- Liaise with POSM executive to arrange shipments to POS/Btq
- Coordinate and keep close track of returns (defective, consignment discontinued, buy-back), aftersales services, exchange etc.
- Handle and keep track of quality issues of products: to report defective cases, to manage the return and destruction of defective stocks
- Participate in new supply chain projects and implement it locally as relevant in collaboration with Regional Project Manager (New Retail, Carat, PowerBI)
- Responsible for the retrieval, update and analysis of all weekly/monthly/yearly Stock reports: Inventory level, Sales through, Stock rotation, MDS fulfilment rate, aging report
- SAP & Booster Key User: Test and participate to all SAP & booster upgrades
- Direct MDM issues to POSM exec ie: SN change
- Liaise with Project Manager on new system issues
- Inform teams -internal & external
- Train new external joiners as necessary on Booster
- Monitor and ensure strict alignment of inventory declaration in various systems (Booster / SAP / BI / Partner database)

**HOW WILL YOU EXPERIENCE SUCCESS WITH US?**
- You have 3 to 5 years of experience in sales and operations or related functions with handling of a wide SKU base and network in retail industry, luxury field is a plus
- Strong quantitative analytical skills & computer savvy
- Self-motivated, quick learner, result oriented, positive attitude, ability to plan and prioritize and able to work under pressure
- Good communication and collaboration with cross-function

**HOW DO WE KEEP YOU SMILING?**
- A great opportunity to assist, develop, and achieve the ASEAN objectives in terms of sales and operations
- This role will also help to strengthen your knowledge of luxury whilst enhancing your expertise in sales & operations
- Finally, a plethora of opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level

**YOUR JOURNEY WITH US**:

- After being shortlisted, you will meet the Richemont Regional Talent Manager to get to know YOU
- You will then meet with Cartier’s Head of HR to assess your fit to this role and to give you a preview as well an overview of the team dynamics and company culture
- Finally, you will meet with Cartier’s Regional Operations Director to find out more about how we operate and for you to ask questions about the business and the Maison