Cash Product Specialist Sg
5 days ago
Strategy, Planning and Management
- Lead and drive channel and system enhancements projects, with view to improve client experience and increase channel utilization, thus leading to operating account usage and fee income.
- Drive the commercialization strategy for channels by defining value proposition, competitive positioning, developing strategies in partnership with Sales and other product teams, creating relevant marketing materials, etc
- Own end to end client experience by partnering with Client Services, Operations and Implementation across business segments to continuously enhance product delivery and solutions.
- Present product vision and strategy to senior management and other key stakeholders.
- Actively engage in cash product roadmap and influence Group Transaction Banking initiatives.
- Keep abreast of current and future trends in channels and product development. Stay connected to the industry.
- Manage the growth and profitability of channels products/solutions, including analyzing utilization opportunities, product rationalization / optimization opportunities, and helping craft the sales strategy and materials
- Produce and present regular reports and presentation decks to communicate the progress / status of Channels Product portfolio/initiatives/campaigns to internal and external parties
- Manage and run the key BizChannel projects (eg. NGB) from SG CIMB perspective which includes overseeing the revamp and migration of existing internet banking platform for all non-retail customers
Stakeholder Collaboration
- Engage Legal/Compliance/Risk/CX/Ops/IT teams on the new Channels products & solutions, campaigns and client documentation to ensure adherence to regulatory requirements whilst optimising customer journey
- Work closely with all stakeholders to ensure smooth implementation and support of products and services including notifying and obtaining endorsements from relevant committees where necessary
Regulatory Compliance
- Ensure that controls are built into the product/process delivery process and adherence to guidelines, policies and procedures set by internal / external regulators.
- Ensure product risk, compliance and audit standards.
**Requirements**:
- Degree holder, preferably in Finance and Business Administration, Computer Science or Engineering
- Qualified/certified in a course related to Cash Management or Treasury Management is preferred
- At least 5-7 years of prior working experience
- Experience in product development/management role, particularly on Channels-related products
- Previous Cash Management knowledge will be preferred
- Self-starter with the ability to define goals and strategies with mínimal management oversight
Technical/Functional skills
- Ability to understand product strategy and use this understanding to define requirements for scaling products and operations through partnerships
- Strong commercial and product instincts
- Ability to prioritize and guide cross-functional teams through competing demands and address complex problems.
- Clear understanding of market dynamics and the ability to track and assess new developments in the market going forwardFamiliar with workings and usage of APIPersonal skills (Soft Competencies [Core/Leadership])
- Demonstrate great propensity to learn as well as adapting to the situation at hand.
- Excellent written and spoken communication skills as well as presentation skills.
- Demonstrate strong negotiation skills, especially with different stakeholders (eg. Technology, vendor, Operations)
- Demonstrate a strong inclination to building bridges as well as appreciate differing views with stakeholders
- both internal and external.
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