Director, Gbs Training

Job Description Summary

Job Description
- We are the makers of possible_

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and its no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
- Why Join Us?_
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us

Job Summary

The Global Business Services (GBS) team helps drive BD forward by seeking out and implementing innovative ways to operate effectively and efficiently.

The Director, GBS Training & Enablement will be accountable for driving value to enterprise through the development of a new global enterprise capability that provides strategic and thought partnership and solutions on training development, content creation, roll-out to further enhance training efficiency, effectiveness and experience.

This role will partner closely with Corporate Learning & Development to support GBS and E2E services lines to develop training solutions and lead execution and deployment for training on process, systems, and operating model. They will serve as a global training business partner to Finance and Global Business Services (GBS) service lines and center teams, focusing on gathering business requirements, reviewing performance indicators, conducting training needs analysis, and providing cost-effective, persona-based training solutions with clear business value and experience outcome measurements.

In addition, this role will provide training expertise, consultation, tools, and action plans to support functional, cross-functional, and/or enterprise-wide implementations, launches, and/or run-state requirements supporting GBS associates and later expanded enterprise scope across operating model (systems, technology, processes, people, etc.).

The Director, GBS Training & Enablement will partner with and engage client groups and senior, cross-tier stakeholders (GBS LT, GSO, Corporate L&D, Functional Leaders, BU/Segment Leaders) to gather feedback, maintain transparent communication, and ensure alignment between customer needs and training solutions.

This position will report to the GBS Excellence, though it may have an interim reporting line into our GBS program structure for a transition period.

Key Responsibilities:
Build and lead a global Training & Enablement function and serve as a key, strategic business partner to Global Business Services (GBS) and Finance function focusing on:

- Partnering with stakeholders and business leaders to gather and analyze business strategies, organizational capability requirements, assess training needs and delivery outcomes.
- Conducting intake with customers, using business goals information, performance indicators, organizational trends, and insights to assess and identify training / capability building needs.
- Partnering with Organization Change Management to develop and deliver communications on offerings
- Design and gain alignment on vision for enterprise capability for training & enablement “as a service” for both build and run state and develop approach to implement including talent strategy, flexible staffing model and service catalog.
- Independently partner across functions and enterprise teams to identify value creation opportunities in training & enablement space, gain alignment on prioritization. For approved projects, independently develop and implement solutions to further drive enterprise standardization and value creation
- Provide training expertise, consultation, tools, and action plans to support functional, cross-functional, and/or enterprise-wide implementations, launches, and/or run state requirements impacting GBS service delivery (systems, technology, processes, people, etc.).
- Establish playbook and framework on design of training strategy, persona-based curriculum, training delivery and effectiveness/measurement tracking including training ROI, metrics (KPIs), and insights. Develop approach for both program/build and run state management
- Partner with corporate L&D to Establish training communities of practice to maintain alignment in training solutions an