Customer Care Officer

7 days ago

Singapore WE ARE CARING PTE. LTD. Full time

**We Are Caring is a purpose-driven startup on a mission to create fair job opportunities for migrant workers all around the world. **Set up by a team of passionate entrepreneurs, we are based at The Hive Carpenter, a vibrant and beautiful co-working space in the CBD.

Our organization is currently undergoing a B-Corp certification, the leading certification for social enterprises

We are the leading ethical recruitment company for migrant workers in Singapore and have already helped thousands of domestic workers to get a job for free (no salary deduction, no placement fee).

We are proud to be supported by the DBS Foundation, and to have an exclusive partnership with the Ministry of Manpower (MOM) for the training of new employers. Our service is getting popular and we are growing fast so it's a great time to join our team

**Key Role and Responsibilities**

You will be deployed to a specific department to focus on Transfer Hiring, Philippines Hiring, Abroad Hiring or Home Leave. Under the responsibility of the managing director and the team's coordinator, and as part of the Customer Care team, your role will consist of:

- Keeping in regular contact with the team to ensure a smooth process, liaising with the Ministry of Manpower and other third-party organisations
- Keeping the team informed by updating our coordination tools (CRM, project management...)
- Supporting families throughout the period of employment to ensure the well-being of all parties in a professional manner
- Being a point of contact between the client, the helper, and the company to ensure a professional service

**What will make you a good fit for the role?**
- Our team is fully supportive
- We fully pay the cost of the Certificate of Employment Intermediaries (CEI), which opens the door to your career in the Human Resource industry
- We use digital technologies in all aspects of our activities and are 100% paperless
- You will work as part of a multi-cultural team
- You will make a social impact

**Pre-requisites**:

- Diploma / Degree in Business or Social Science related studies
- Preferably at least 1 - 2 years in the relevant field but fresh graduates are welcome to apply.
- Required language(s): English, and a second language (to liaise with our clients)
- Service-oriented and friendly disposition
- Good interpersonal skills, independent & positive working attitude
- Possess initiative and proactiveness
- CEI holders would be advantageous
- Singaporeans preferred

**Job Type: Full-Time**

**Salary**: From $3,000.00 - $3,500 per month depending on experience + bonus
**Days and Hours**:5 days per week from 9am to 6pm
- we cover your full-time membership at The Hive, with its regular social activities and events
- health insurance after the trial period of 2 months

  • Customer Service Officer

    7 days ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

  • Customer Care Officer

    5 days ago

    Singapore JJ CONSULTING SERVICES Full time

    Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officers to join their Customer Service teams.Customer Care Officer (Location: Ang Mo Kio/ Non Shift)SummaryInteracts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate...

  • Customer Care Officer

    2 days ago

    Singapore SUCCESS SPARK Full time

    Our organization is growing and we are looking dor Customer Care Officer to support our organization. - Flexible timing - Able to work independently - Can work from home - Nice work environment and colleagues - Training will be provided - Those without experience will be considered too

  • Customer Care Officer

    2 weeks ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! **Jobs Highlights**: - Professional training provided - Fun and...

  • Customer Care Officer

    5 days ago

    Singapore JJ CONSULTING SERVICES Full time

    Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.Customer Care Officer (Full time/ Immediate Opening)Trainings are provided/ Fresh Graduates Welcome!Job Responsibilities - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to customer...

  • Customer Care Officer/senior Officer

    3 days ago

    Singapore CMACGM Full time

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

  • Customer Service Officer

    7 days ago

    Singapore HAI LECK ENGINEERING (PRIVATE) LIMITED Full time

    We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! **Jobs Highlights**: - Location: Kallang - Nearest MRT: Mattar...

  • Officer - Customer Care

    3 days ago

    Singapore Cycle & Carriage Full time $40,000 - $80,000 per year

    General informationNameOfficer - Customer CareRef #1150DateTuesday, October 7, 2025DepartmentCustomer Engagement DepartmentDescription & RequirementsJob DescriptionJoining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in...

  • Care Consultant, Care Transition

    2 weeks ago

    Singapore Agency for Integrated Care Full time

    **Job Snapshot**: **Employee Type**: - Full-Time- **Location**: Singapore- **Job Type**: - Other- Carry out assessment on client care needs in various settings such as home, hospitals, institutions to facilitate referrals and right-site clients to suitable services/care settings in a timely manner - Manage the day-to-day AIC Link operations to deliver...

  • Customer Care Officer

    1 week ago

    Singapore JJ Consulting Services Full time

    Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officers to join their Customer Service teams. Customer Care Officer (Location: West/ Office Hours) Summary Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the...