Front Office Excutive

5 days ago


Singapore Ji Hotel Orchard Singapore Full time

Company

Ji Hotel Orchard Singapore

Designation

Front Office Excutive

Date Listed

24 Oct 2025

Job Type

Entry Level / Junior Executive, Experienced / Senior Executive
- Full/PermIntern/TS

Job Period

Immediate Start - Flexible End

Profession

Hospitality

Industry

Hotel and Accommodation Services

Location Name

Penang Road, Dhoby Ghaut Green, 新加坡

Address

9 Penang Rd, 新加坡 238459

Map

Allowance / Remuneration

$2,700 - 3,200 monthly

Company Profile

We are seeking a customer-oriented and motivated Front Office Executive to join our team at Ji Hotel Orchard. As part of our Front Office team, you will be the first point of contact for our guests, ensuring a seamless check-in and check-out experience while providing exceptional service throughout their stay.

**Job Description**:
Prepare the workstation and ensure all equipment and materials are ready before each shift.

Handle guest registrations, check-ins, and check-outs in accordance with Service Quality Review standards.

Stay updated on hotel promotions and local events to provide accurate information to guests.

Adapt to operational changes while maintaining compliance with hotel procedures and service standards.

Manage guest requests and coordinate with relevant departments to ensure timely follow-up and resolution.

Address guest feedback and challenges, escalating complex issues to management when necessary.

Collaborate closely with other hotel departments to ensure smooth daily operations and excellent guest experiences.

Uphold high standards of grooming, professional conduct, and customer service at all times.

Monitor hotel premises, report incidents (vandalism, accidents, suspicious activities, etc.), and respond appropriately to emergencies.

Engage in continuous learning and self-development.

Application Instructions


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