Customer Engagement Management
1 week ago
Over 15+ years experience in Engagement Leadership capacity managing engagements with onsite, offshore, near-shore delivery models, for portfolio of 250 - 350+ FTEs
- Ability to combine functional and technical skills, modern delivery practices to ensure desired outcomes for customer in terms of Quality, Schedule & Budgets
- Knowledge & understanding of Agile methodologies, Identification & implementation of continuous improvement programs
- Ability to establish strong working relationship with customers, work effectively to lead and be part of a virtual & dispersed team and ensure delivery milestones
- Strong people management skills, bringing teams together, identify and nurture talent
- Creating solutions, co-ordinate preparation of proposals with technology & domain SMEs
- Technical Areas:
- Experience & Knowledge of handling engagements in Cloud Native Technologies
- Solutioning of Application Rationalization and Consolidation in a M&A scenario
- Solutions comprising of optimized Application development & integration of Global, Regional, Country level capabilities
**Behavioral Skills**:
- Effective interpersonal, team building and communication skills
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
**Experience**:
- Engagement Leadership: 10 years (preferred)
- Agile methodologies, Identification & implementation: 4 years (preferred)
- Cloud Native Technologies: 5 years (preferred)
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