Customer Engagement Manager
5 days ago
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer solutions focused on helping businesses drive revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve problems in Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at risk.lexisnexis.com About the Team The Customer Engagement team acts as a centre of excellence for the LexisNexis RiskNarrative product, responsible for delivering Strategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings automation under total control, uniting fraud detection, financial crime prevention, compliance and risk management across the customer lifecycle for our customers. About the Role You will support the ongoing management and optimisation of existing customers of RiskNarrative. You will be responsible for the coordination and delivery of technical and operational activity. This involves working cross functionally with Sales, Product Management, Software Engineering, Professional Services and Support. Responsibilities Delivering an outstanding customer experience for our customers to maximize their value and ROI from RiskNarrative Managing a portfolio of customers and ensuring all strategic engagement services deliverables are met Being an expert in RiskNarrative's product suite and bespoke customer use cases to provide valuable insight and guidance Identifying areas for optimisation of the platform through regular reviews, analysing data to drive insights and clearly presenting to customers Working collaboratively with customers to understand specific business needs and ensure the solutions configured in RiskNarrative deliver against their ongoing business objectives Defining, building and delivering strategic roadmaps to meet strategic business goals, working closely with
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Content Marketing Specialist
1 week ago
Singapore Momos Customer Engagement Full timeOverview Momos is a rapidly growing company headquartered in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI. Momos is the Customer Experience Management Platform for multi-location...
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Content Marketing Specialist
5 days ago
Singapore Momos Customer Engagement Full timeOverview Momos is a rapidly growing company headquartered in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI. Momos is the Customer Experience Management Platform for multi-location...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Customer Engagement Manager
2 weeks ago
Singapore LexisNexis Risk Solutions Full timeDescription LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer solutions focused on helping businesses drive revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve problems in Anti-Money Laundering/Counter Terrorist...
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Customer Engagement Manager
2 weeks ago
Singapore LexisNexis Risk Solutions Full timeLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer solutions focused on helping businesses drive revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve problems in Anti-Money Laundering/Counter Terrorist Financing,...
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Customer Engagement Management
1 week ago
Singapore Horizon Corp Full timeOver 15+ years experience in Engagement Leadership capacity managing engagements with onsite, offshore, near-shore delivery models, for portfolio of 250 - 350+ FTEs - Ability to combine functional and technical skills, modern delivery practices to ensure desired outcomes for customer in terms of Quality, Schedule & Budgets - Knowledge & understanding of...
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Director - Customer Engagement
5 days ago
Singapore Manulife Full time**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....
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Manager, Global Customer Engagement
7 days ago
Singapore BENCHMARK STAFFING SOLUTIONS Full time**About Our Client** Our client is an established shipping company and is the world’s largest independent feeder carrier. They operate throughout Asia, Middle East, Africa, Caribbean, Latin Americas, Mediterranean and Europe. Operating a fleet of more than 100 vessels, they present a healthy mix of vessels operating on their services. Ranging from...
