Director, Head of Apac Client Enablement

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Director, Head of APAC Client Enablement to join our Treasury Services, Client Enablement team. This role is located in Singapore or Hong Kong - HYBRID

In this role, you’ll make an impact in the following ways:

- Manage department activities, providing suitable resources (including VP+ level direct staff)
- Provide consultation to Relationship Management/ Sales and Clients on processes and practices
- Strategize, implement, and oversee processes for increased productivity and growth
- Design daily operational programs that achieve organizational objectives
- Establish and grow relationships with relevant internal and external partners
- Establish cost parameters and manage overall P&L for department
- Create and maintain plan for forecasting, targeting, and attaining Client Enablement goals
- Supervise employee productivity and provide internal processes for improved efficiency
- Provide data analytics of sales, distributors, and partners to relevant management teams
- Work with managers to develop long-term strategic initiatives
- Participate in development of competitor analyses and implementations strategy
- Support customer-facing operations, including sales, marketing, and product

To be successful in this role, we’re seeking the following:

- Bachelors degree or the equivalent combination of education and experience is required.
- 10+ years of total work experience and at least 5+ years of people management experience preferred.
- External client facing experience (Implementations, Service, Sales, Consultation, etc.).
- Strong ability with database and information systems software
- Experience in data analysis
- Strong presentation skills
- Ability to work in an office environment 4-5 days a week

At BNY, our culture speaks for itself. Here’s a few of our awards:

- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.