F&b Entity Manager

**Don't like boring workdays? Yeah, neither do we.**

**At The Black Hole Group, we are big on food and bigger on culture. Above all, we are fun, and it's never a dull day at work**

**And guess what? We're** **on the lookout** **for an Entity Manager to join our team. If you’d like to work with the likes of those with culinary and front of house experience at The Black Hole Group, read on.**

**As our F&B Entity Manager, you’ll be making independent decisions from solving customer’s problems to providing satisfactory solutions to various situations. You’ll dive into everything from overseeing the hiring process to front of house and customer-facing duties. If you’ve got a knack for creating an engaging work environment, fostering talent, and making sure everyone feels valued, you're exactly who we're looking for.**
- **Some perks**:_

**Medical**:Annual medical coverage of up to $200
**Dental**: Annual dental coverage of up to $100
**Staff Meals**: Meals can be claimed at any concept for up to $20

**No Split Shifts**: We don’t have midday outlet closures.
**Sales Incentives**: Entity-based monthly sales incentives programme

**Transport Allowance**:Monthly allowance of $70 for Motorcycle Riders and $100 for Car Riders
**Training Allowance**:Annual training allowance of $500
**Referral Bonus**: Referral bonus of up to $1,200
**Friends & Family Discount**: 20% discount extended to friends & family

**Maternity leave**: 16-weeks (given the child is Singaporean)
**Paternity Leave (non-Singaporeans)**: 2-week paternity leave
**Baby Bonus**: A token amount of $300 per child
**Birthday Perks**: 1-day birthday leave with TBHG dining vouchers
**Partner Discounts**:Corporate discounts with our partners
**Overseas Cohesion**: Once a year team bonding overseas
**Mentorship Programme**: Offered to all Full-time employees for personal or professional growth

**What You’ll Do**_**:_
- Report directly to the Group Entity Manager.
- Demonstrate the ability to lead, be proactive, and have initiative.
- Oversee the daily operations on shifts.
- Ensure proper uniform, punctuality, and grooming are according to company policy and standard.
- Ensure proper hygiene as prescribed in the company guidelines.
- Understand and manage the operational systems of the outlet they are based in.
- Maintain a positive environment and culture which provides fast, efficient, and friendly service for both customers and staff.
- Maintain a clean and organised environment and when necessary, assist with the packing of stocks.
- Responsible for planning and scheduling of staff, payroll and inventory management.
- Follow customer service and drinks per Standard of Procedures.
- Provide guidance and set examples for staff to ensure that Standard Operating Procedures are maintained and followed.
- Proactive in solving customer’s problems and providing satisfactory solutions to various situations.
- Perform and supervise POS duties and Front of House duties including ordering, serving, greeting of customers, opening and closing procedures.
- Identify and report any potential work hazards, operational inconsistencies, and machine break down to the Operation Manager. Investigate and document these incidents, if required.
- Be the “Owner” and Role Model of the service initiative during your shift.
- Oversee the hiring and interview process of new applicants.
- Manage the appraisal process for the outlet.

**What You’ll Bring**_**:_
- Eye for detail.
- Fun and energetic personality with a positive attitude to serve with customer delight.
- Ability to multitask.
- Good customer service and communication skills.
- Ability to remain composed and work under pressure - specifically during busy dining periods.
- Ability to work overtime, on special events, weekends and Public Holidays when needed.
- Above all, a passion for what you do.

**Why Us**:

- **Flavourful Challenges**: Say goodbye to boring workdays. Here, every dish is a canvas, and your creativity knows no bounds.
- **Culture Matters**: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
- **Training and Growth**: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
- **Employee Benefits**: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we've got you covered.
- **Team Appreciation**: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

As part of our interview process, **we offer a one-day paid trial.** This trial is an opportunity for you to experience the role firsthand while allowing us to evaluate your skills in a real-world setting.

**Job Types**: Full-time, Permanent

Pay: Up to $4,500.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Food allowa