Desktop Engineer

About the Role:We are seeking an enthusiastic Desktop Engineer to provide technical support to government staff. This role involves delivering prompt and effective resolution to IT issues, ensuring smooth daily operations and excellent user experience.Key Responsibilities:Provide onsite IT support across main and off-site locations, focusing on excellent...

**Desktop Engineer** - Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment - Responsible...

Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.Performed Desktop Support services to usersThis includes receiving, prioritizing, documenting and actively resolving end user help requests and...

Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to troubleshoot problems associated with network...

We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. To ensure success as a desktop support engineer, you should...

$3K + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: East **Responsibilities** - Provide Operations support on Desktop/Laptop/Printer, setup and support - Diagnose service requests and incidents and resolve technical issues - To provide IT support to end user - Able to troubleshoot network issues - Any ad-hoc tasks as...

About the Role We are seeking a proactive and hands-on Desktop Engineer to join our IT team. The role involves supporting end users, maintaining IT hardware/software, and ensuring smooth daily operations. You will be part of a dynamic environment where problem-solving, responsiveness, and teamwork are critical. Key Responsibilities Provide Level 1 & 2...

Perform troubleshooting for client platform related problems. - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. - Perform service request related to client platforms. - Monitor the agreed service level, document & maintain the configuration of...

**Responsibilities**: - Troubleshoot & Resolve Desktop Based Incidents within Service Level Agreement - Fulfil Desktop Related Service Requests including but not limited to staging & deployment, software installation within Pre-defined Turnaround Time - Assist Desktop Team Lead to Project Manage & perform various Desktop Related Projects including but not...

Responsibilities:Provide support for PCs, laptops, Outlook, Windows, and macOS, including both software and hardware troubleshootingAssist with hardware support for desktops, notebooks, printers, scanners, and related peripheralsDeliver high-quality technical support and ensure timely resolution of issuesPerform basic IT maintenance tasks, such as cleaning...