Senior Manager, Service Strategy

[What the role is]Develop strategies for NCSS to enhance service delivery in Singapore's social service sector. Through stakeholder engagement and use of data, successful candidates will influence critical decisions, shape organizational and sector strategy, and be exposed to national-level policy considerations.[What you will be working on]Policy Alignment...

**What the role is** Service Strategy and Innovation Unit functions within the Service Planning and Funding Group (SPFG). It aims to achieve culture change within the sector, leading to more efficacious ways of working, better service user outcomes and impact by building the business strategy of SPFG, studying and piloting new/enhanced ways of service...

[What the role is]Develop strategies for NCSS to enhance service delivery in Singapore's social service sector. Through stakeholder engagement and use of data, successful candidates will influence critical decisions, shape organizational and sector strategy, and be exposed to national-level policy considerations.[What you will be working on]Policy Alignment...

**What the role is** - Strategy Group (PMO-SG) leads and organises the Public Service to develop and implement the Government’s strategic priorities. The Human Capital (HC) team in PMO-SG strives to build and foster a high performing and engaged workforce to ensure that PMO-SG has the capability and capacity to deliver on its organisational mission and...

[What the role is]About GovTechAt GovTech, we build technology for public good. We don't do it for headlines or vanity metrics, but because technology can make government radically better, faster, and more human. We build and deliver the digital backbone of Singapore's public sector: systems that millions rely on every day, from national digital identity to...

[What the role is]About EDBThe Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore's position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses,...

(What the role is)The Gaming Governance & Strategy (GG&S) team at Tote Board plays a pivotal role in overseeing strategic gaming matters, ensuring that Singapore Pools Private Limited (SPPL) operates in a socially responsible manner while countering illegal gambling. GG&S also supports Tote Board's critical role for the closure of the Singapore Turf Club...

[What the role is] The People Strategy team aims to drive manpower attraction and retention strategies to ensure a healthy pipeline of talents to the Social Service sector. The team does this by curating various touchpoints to raise the awareness of the Social Service sector, engage the in-sector Social Service Professionals (SSPs) and Agencies and support...

[What the role is] Lead the development and implementation of strategies for NCSS’s services to further the development of empowering, collaborative and innovative solutions to increase the quality of life of vulnerable populations. Catalysing such approaches in service provision is a way in which NCSS can provide leadership to its members and enhance...

Roles & Responsibilities Responsibilities: Coordinating engineer dispatch, project schedules, and service delivery activities Manage incoming service requests and monitor progress against SLAs Maintain documentation, service records, and internal reports with high accuracy Track inventory, equipment, and logistics for project readiness Facilitate...