Operations & Customer Service
4 days ago
Company
Two of A Kind
Designation
Operations & Customer Service
Date Listed
26 Dec 2024
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
- Intern/TS
Job Period
Flexible Start, For At Least 6 Months
Profession
Customer Service / Communications
Industry
Retail / eCommerce
Location Name
Singapore
Allowance / Remuneration
$600 - 1,200 monthly
Company Profile
About Us
TWO OF A KIND is a dynamic and fast-growing company specializing in the sale of premium contact lens. We pride ourselves on delivering top-notch products and services to our customers, and we are currently seeking an enthusiastic and detail-oriented Operations & Customer Service Intern to join our team. This is a great opportunity for someone looking to gain hands-on experience in operations, customer service, and business operations.
**Job Description**:
Job Title: Operations & Customer Service Intern
Key Responsibilities:
- Assist with daily operational tasks including order processing, inventory management, and logistics coordination.
- Help streamline internal processes to improve efficiency and customer satisfaction.
- Collaborate with team members to identify areas for improvement in customer service.
- Assist in maintaining accurate records of customer interactions and operations data.
- Support with data analysis and reporting on customer service metrics.
- Contribute to special projects to enhance overall customer experience.
Qualifications:
- Currently enrolled in a polytechnic / degree program in Business, Operations Management, Marketing, or a related field.
- Strong communication skills, both written and verbal.
- Detail-oriented with excellent organisational skills.
- Ability to work well independently and as part of a team.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Customer-focused attitude with a desire to learn and grow in operations and customer service.
**Benefits**:
- Hands-on experience in a fast-paced business environment.
- Opportunity to learn from experienced professionals in operations and customer service.
- Flexible work schedule (if applicable).
- Potential for future employment opportunities.
Application Instructions
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