Tenant Engagement Officer

2 days ago

Singapore STELLAR LIFESTYLE PTE. LTD. Full time

**Job Purpose**:
The Tenant Engagement Officer is responsible for planning, organising, and managing marketing campaigns, promotional activities, and tenant-related initiatives. This role ensures alignment with corporate objectives and guidelines, fostering strong tenant relationships and enhancing engagement.

**Responsibilities**:
1. Tenant Management
- Maintain an updated database of tenant information, including contact details, categories, and asset information
- Organise and store tenant assets in shared drives, ensuring accessibility for stakeholders.
- Upload tenant assets onto the website and other relevant platforms.
- Facilitate onboarding for new tenants by:Obtaining contact details from the leasing team.

Maintain high standards for asset quality.
- Manage tenant promotions by:Verifying images, details, and mechanics for publication.
Keeping published promotional information accurate and up to date.

2. Tenant Engagement
- Coordinate engagement sessions between management and key tenants (High revenue tenants and new tenants).
- Organise annual tenant engagement events (e.g., Chinese New Year celebrations) and partner-sponsored initiatives (e.g., collaborations with TikTok, USME).

3. Tenant Asset Acquisition
- Track and consolidate the status of asset acquisition.
- Ensure assets are properly filed internally and shared for public use.

4. Tenant Promotion Management
- Facilitate monthly tenant promotion submissions.
- Oversee the publication of submitted promotions on the website.
- Monitor and update promotion statuses to ensure validity.

5. Tenant Advertising Support Package
- Ensure new and renewing tenants receive their advertising support package.
- Highlight new and renewing tenants through advertising initiatives.

**Qualifications & Work Experience**:

- Diploma in events management / business management or any related fields
- Fresh graduates are welcome to apply
- 1 - 2 years of customer service and managing tenants would be ideal

**Skills**:

- Strong Communication Skills: Clearly articulate processes, requirements, and objectives to tenants.
- Organisational Expertise: Efficiently manage and track tenant submissions, filing, and updates.
- Marketing Proficiency: Background in marketing with demonstrated experience in social media strategy, content creation, and campaign management.
- Design Capabilities: Basic graphic design skills to create promotional materials using tools such as Canva, Adobe Photoshop, or equivalent platforms.
- Bilingual Capability: Proficiency in Mandarin is preferred to liaise with Mandarin-speaking tenants.

This role offers a dynamic opportunity to foster tenant relationships, enhance engagement strategies, and contribute to the success of Stellar Lifestyle’s vibrant retail ecosystem. Fresh diploma graduates are welcome.

  • Tenant Relations Specialist

    1 week ago

    Singapore Persolkelly Singapore Full time

    Perform engagements, communication and contributing to a vibrant community and eventually, ensure tenant retention - Facilitate key actions involving tenants, e.g. meetings with tenants regarding experiences during their tenure at our buildings - Execute agreed standards of customer service, e.g. onboarding, prospecting and service feedback processes -...

  • Manager, Tenant Management, Singapore

    6 hours ago

    Singapore CapitaLand Full time

    Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 13 August 2025, CLI had S$117 billion of funds under management held via stakes in seven listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in...

  • Manager, Tenant Management, Singapore

    7 days ago

    East Singapore CapitaLand Full time

    About Us Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 31 December 2024, CLI had S$136 billion of assets under management, as well as S$117 billion of funds under management held via stakes in seven listed real estate investment trusts and business...

  • Senior / Executive, Leasing, Singapore (Tenant

    6 days ago

    Singapore CapitaLand Full time

    **About Us**: CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio spans across diversified real estate classes which include integrated developments, retail, office, lodging, residential and new economy sectors such as business parks, industrial, logistics and data...

  • Manager, Tenant Management, Singapore

    1 week ago

    Singapore CapitaLand Full time

    Overview Join to apply for the Manager, Tenant Management, Singapore role at CapitaLand . About CapitaLand Investment Limited (CLI): Headquartered and listed in Singapore in 2021, CLI is a leading global real asset manager with a strong Asia foothold. As at 13 August 2025, CLI had S$117 billion of funds under management held via stakes in seven listed real...

  • Manager, Leasing, Singapore

    2 weeks ago

    Singapore CapitaLand Full time

    **About Us**: CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio spans across diversified real estate classes which include integrated developments, retail, office, lodging, residential and new economy sectors such as business parks, industrial, logistics and data...

  • Manager, Tenant Management, Singapore

    4 days ago

    Singapore CapitaLand Full time

    About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. Job Description You will be part of the tenant relations team based at...

  • Manager, Tenant Management, Singapore

    22 hours ago

    Singapore CapitaLand Full time $60,000 - $120,000 per year

    About Us Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold.  As at 13 August 2025, CLI had S$117 billion of funds under management held via stakes in seven listed real estate investment trusts and business trusts and a suite of private real asset vehicles...

  • Tenant Service Executive

    7 days ago

    Singapore JLL Full time

    JLL supports the Whole You, personally and professionally. TITLE Tenant Service Executive POSITION OBJECTIVES DUTIES & RESPONSIBILITIES AdministrationTo prepare weekly/monthly meeting documents and minutes. To organize social events & meetings. Operational MattersAttend to day-to-day requests/feedback from tenants. Assist the Manager in supervising soft...

  • Senior Tenant Relation Executive

    2 weeks ago

    Singapore JLL Full time

    JLL supports the Whole You, personally and professionally. TITLE Senior Tenant Relation Executive POSITION OBJECTIVES Ensure tenant satisfaction, improve tenant retention, and promote a harmonious and productive environment for all occupants. DUTIES & RESPONSIBILITIES Administration To prepare weekly/monthly meeting documents and minutes. To organize...