Windows Engineer L3

**Job Description:
- An Expert has a wide spectrum of responsibilities and actions.
- As an expert of his/her team, he/she: assigns technical tasks and manages delegation for technical issues, animates the team to encourage collaboration and sharing of best practices, has a role in supporting technical skills development and provides training when required. supports new technologies and leverages them to provide consistency of service across streams, manages service improvements for all Windows services supported throughout the organization, documents, reviews, maintains and shares relevant technical information to the team provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA, implements and develops improvements based on LEAN-CA-CIB best practices, focuses on automation and optimum use of the team to improve efficiency, drives and delivers root cause for any high severity issue, reviews technology changes to identify potential risks, is responsible for problem management and resolution.
- As the escalation point of contact for Clients, he/she: manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.
- Legal and Regulatory responsibilities, he/she: complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer. maintains appropriate knowledge to ensure to be fully qualified to undertake the role. completes all mandatory training as required to attain and maintain competence.

Job Specific Environment and/or Organization
- Fluent in English written and spoken Working hours will be in rotating shifts and primarily to cover Europe business hours.
- On-call support will be expected on a rotational basis on both weekdays and weekends.

**Requirements**:

- Minimum 8-10 years of experience in managing Active Directory, relevant Services.
- Expertise in Active Directory, Forest and Domain Policy implementations.
- Knowledge on Active Directory User Services, Lightweight Directory Access Protocol (LDAP), Group Policies Implementation.
- Ability to write scripts (PowerShell basis) to provide ad-hoc reporting and automation of tasks
- Able to review and handle the Vulnerabilities, follow-up fixes reporting from this AD environment
- Knowledge on AD Promotion/Decommission process and procedures, Experience with Role Based Access Controls, Identity and Access
- Management solutions and workflows.
- Ability to provide ownership and take a leading role in initiatives/topics as they arise
- Experience with Active Directory Migration and consolidation projects.
- Ability to solve complex problems spanning multiple technologies and disciplines.
- Excellent communication, interpersonal and logical skills.
- Customer service oriented and a strong team player.
- Ability to work under pressure and a commitment to solving issues.
- French language proficiency would be seen as an advantage.
- Knowledge on Windows Core OS, Virtualization Platform (Hyper-V, VMWARE), Microsoft Clustering is advantage. Hands on experience of Monitoring tools (including configuration, deployment) like SCOM, HPOMI, NNM, TIVOLI, etc.
- Knowledge and/or hands on working experience with emerging technologies - Cloud IaaS, HP Synergy is advantageous