Service Delivery Lead

3 days ago


Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time

Lead the planning, execution, and delivery of ServiceNow projects from initiation to completion, ensuring on-time and within-budget delivery
- Serve as the primary point of contact forproject, understanding their needs, managing expectations, and ensuring satisfaction throughout the project lifecycle.
- Collaborate with projects and internal stakeholders to design innovative and effective ServiceNow solutions that address business challenges and drive value.
- Ensure that delivered solutions meet quality standards, adhere to best practices, and align with ServiceNow platform capabilities.
- Identify and mitigate project risks, proactively addressing issues to prevent delays or escalations.
- Drive continuous improvement initiatives to enhance service delivery processes, methodologies, and tools.

Additional Details:
1 - Account Delivery Management

2 - ServiceNow

3 - Business Operation Management

Primary Skill

ServiceNow

Minimum of 8 years of experience in ServiceNow implementation and delivery



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