Customer Experience Greeter

5 days ago

Singapore Expand Communication Full time

COMPANY DESCRIPTION

We specialize in creating unforgettable experiences that bring people together. Our company is committed to planning, designing, and executing successful events that cater to our clients’ unique needs. We believe that every event is an opportunity to tell a story, and we strive tirelessly to ensure that each story is told in a way that truly makes a difference.

DESIGNATION : [Expand Communication] Customer Experience Greeter (Korean Speaking)

RESPONSIBILITIES
- Visitor pre-booking check and on-site reservation support, Hyundai Motor Group Innovation Center in Singapore (HMGICS)
- Respond to customer's on-site inquiries
- Respond to customer feedback in accordance with the Customer Care Manual
- Compliance with the safety and emergency response manual
- Cover for other Greeter's areas of work if necessary

QUALIFICATIONS
- Degree holder, Diploma, or A-Level qualifications
- Both entry-level and experienced individuals are welcome to apply
- Experienced applicants should have 1-3 years of experience in a customer service/guest-facing role such as in the airline, retail, and hotel industry
- Well-groomed, able to speak in eloquent and professional language
- Strong interpersonal skills, proactive and curious
- Proficiency in English is required
- Proficiency in Korean and Mandarin will be beneficial, as the position may require communication with international visitors
- Shift work including weekends
- Knowledge of and interest in the automobile industry will be beneficial

OTHER INFORMATION
- Customer Service, Brand, and Product training during the induction phase and course of employment
- Robust rewards system for high-performing employees
- Overseas training in Korea is possible
- Medical Insurance

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