Field Coach
1 day ago
1 year exp
**Roles & Responsibilities**
Key Responsibilities:
- To develop and motivate Beauty Advisors through training and coaching
- Provide selling tips, link-selling skills for new and existing products to enhance sales performance.
- To sell our product range and achieve retail sales targets set by the company through the Retail Operations Manager
- Collaborate with Area Sales Manager to develop in-store trainings for new products and provide support for theme days/counter events.
- To deliver field coaching to the sales team, in order to grow sales profit, increase market share and enhance the brand image
- To be active on the field to observe customer purchase behaviour and interact with the Beauty Advisors and customers
- To identify and provide feedback for future training needs.
- To work closely with management on visual displays for seasonal change
- To manage and maintain the day-to-day visual merchandising in department stores and shops
- To perform any other assigned job duties as per assigned by the management.
**Requirements**:
- Strong knowledge in Beauty (skincare & makeup) is a Plus
- Minimum 2 years of experiences in Beauty Industry, especially with Skincare is a plus
- Have a passion for selling luxury brands and delivering high-touch services with the understanding in retail business and market with excellent customer service skills and standards
- Great communication skills in English (both written and oral) Ability to communicate in Chinese (both written and oral) is a great plus.
- A self-motivator who is passionate, energetic with the ability to motivate and energize others
- An excellent team player with great interpersonal skills
- Resourceful, flexible, well organized, highly disciplined with the ability to multitask and stability to handle stressful and demanding situation
- Willing to be Work on Retail Hours including Weekends
FANCL is one of the foremost companies in the production of natural preservative-free cosmetics, skincare, and nutritional supplements. As the world's first preservative-free brand, our innovation has helped us to expland and build a strong presence, offering great potential for the future.
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