Asst Branch Manager

1 day ago

Singapore BEAUTIFUL LIFE SPA Full time

**Branch Manager**

Main Duties & Responsibilities:

- Establish relationships with customers by delivering excellent customer service
- Provide professional skin care advice and consultation for customers, managing customers’ needs and ensure customer satisfaction
- Lead and guide therapists on the service and treatments to customers
- Oversee and in charge of the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc
- In charge and run the outlet efficiently and effectively
- Handle customers' complaints and feedback
- Motivate/building teamwork among colleagues & maintain good communication and good working environment
- Achieve personal sales target and assist in achieving monthly sales target set out for the branch
- To assist in making cold-calls to customers
- Ensure all treatment rooms & consultation rooms are in good & conductive condition - Ad-hoc responsibilities assigned by management

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