IT Business Partner, Singapore

**1. Strategy & Roadmap (Singapore)**
- Build and maintain the Singapore Digital & Data Roadmap, aligned to
business strategy and Group architecture standards; span teaching & learning
(LMS/classroom tech), admissions & enrolment, parent communications,
safety & duty of care, finance/HR systems, and facilities/IoT where relevant.
- Translate pain points into prioritised epics with benefit cases, timelines, and
budget asks; ensure fit with EdTech directions in Singapore schools.

**2. Business Relationship Management (BRM)**
- Serve as the single point of contact between business leaders (Principals,
Heads of Department, Corporate leads) and IT.
- Run structured demand intake, discovery workshops, and user journey
mapping; maintain a visible backlog and decision logs.

**3. Delivery Orchestration (through the IT team)**
- No direct line control over school operations: partner with the IT team to
plan releases, sequence dependencies, and remove blockers.
- Define acceptance criteria and value KPIs; ensure training, enablement,
and change management for teachers and staff. (Emphasis on operational
effectiveness and continuous improvement echoes leading IT performance
roles).

**4. Hands on Prototyping & POCs (incl. AI)**
- Build quick POCs (low code/cloud tools, data prototypes, LLM powered
assistants) to test feasibility and value.
- Design AI guardrails (prompt/data policies, human in the loop) with PDPA compliant data handling.

**5. Data, Security & Compliance**
- Champion data governance for student, parent, and staff data; align
processes and vendor contracts with PDPA obligations and school policies.
- Coordinate with Group Security and Legal on risk, BCP/DR, incident
readiness, and privacy impact assessments.

**6. Architecture & Vendor Management**
- Ensure solutions integrate with core platforms (e.g., SIS, LMS, identity/MDM,
analytics) and follow Group standards.
- Shape RFPs, evaluate vendors, manage SLAs, and track total cost of
ownership and ROI.

**7. Performance & Value Realisation**
- Establish IT performance metrics for Singapore (adoption, uptime,
time to onboard, issue MTTR, digital NPS); run monthly dashboards and
reviews to CEO SG —mirroring best practices around portfolio/performance
management.

**Qualificati**ons**:

- At least Degree in Computer Science, Information Systems, Engineering, or related
field; advanced degree a plus.
- 5+ years in technology and/or digital roles with at least 1-3 years partnering
senior business stakeholders; education or multi-site services experience
advantageous.
- Demonstrated IT governance/portfolio skills (prioritisation, value tracking) and change management in complex environments. (Comparable leadership/accountability patterns are seen in global ITBP roles.
- Hands-on ability to build POCs (low-code apps, analytics prototypes, workflow automation, LLM pilots).
- Familiarity with SIS/LMS, identity/MDM, integration patterns (APIs/iPaaS), cloud services, and analytics/BI is a plus.
- Understanding of PDPA and education sector expectations in Singapore; being able to embed compliance by design is also a plus.
- Department
- EtonHouse HQ
- Locations
- Stevens Road

**About EtonHouse Singapore**:
EtonHouse emphasises child-led learning, fostering happiness, engagement, open-mindedness, critical thinking, and a lifelong love for learning. Our inquiry-based pedagogy, established 30 years ago, has made us a leader in education, offering a comprehensive K-12 pathway from Infant Care to High School in Singapore and 9 other countries. The group also manage E-Bridge, part of Singapore's Anchor Operator Scheme for affordable Pre-Schools, and Middleton International School, an affordable through-train international school.
- Founded in 1995