Assistant Manager/ Manager

1 week ago


Museum, Singapore NHB National Heritage Board Full time

You are the hospitality ambassador of the museum, tasked to ensure our visitors enjoy their time at the museum and leave with a positive and lasting impression of the museum. You are responsible for visitor experience management across all the visitor touch points at the museum, oversee ticketing and revenue collection processes, manage a team of hospitality staff, volunteers and docents, and also provide visitor reports and analytics. You are a team player who has a keen interest in the museum and heritage sector and would like to contribute to this vibrant and growing industry.

**Responsibilities**
- Oversee visitor service operations, including but not limited to front counter and gallery services
- Manage a team of hospitality staff, comprising both visitor services officers and gallery sitters
- Ensure smooth visitor access to the museum, clear way-finding and ease of use of features and facilities within the museum
- Promote exhibitions and programmes to visitors in the museum
- Monitor and implement ticketing and visitor analytics systems to ensure ease of issuing admission tickets and tracking visitor entries
- Provide regular reports and analytics on visitor numbers and patterns to the museum and various galleries/ exhibitions
- Handle visitor feedback and provide service recovery
- Support volunteer management and work with volunteers and docents to deliver programmes and visitor experience
- Facilitate ad-hoc requests and group visits to the museum
- Manage administrative and financial matters as necessary

**Requirements**:

- Preferably at least 5 years of relevant working experience, preferably in the hospitality and/ or arts and heritage sectors. Those with no experience or lesser experience may be considered for the Assistant Manager/ Manager position
- Experience in data analytics will be a bonus
- Strong leadership, resourceful, able to work independently and also in a team
- Possess excellent interpersonal, communication and development skills
- Self-motivated, results orientated and full of drive
- Able to confidently cultivate positive partnerships with advocates and volunteers for the museum
- Able to work irregular hours and on weekends when required
- All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting._



  • Museum, Singapore NHB National Heritage Board Full time

    You will work closely with the ACM’s Senior Manager (Editorial - Interpretation and Education), as well as curators and educators on text editing and the administration of museum publications. The work will include a wide range of texts, including museum catalogues, gallery texts, guides, education, and publicity brochures, as well as website, social...

  • Management Trainee

    3 days ago


    Museum, Singapore SHRM College Full time

    As a Service Executive, your Job Responsibilities would be to - Assist Restaurant Manager in overseeing daily operation and ensure Restaurant operation is properly maintained. - Responsible for planning weekly/monthly schedule of manpower and make essential decision when necessary - Liaise with superiors and top management when necessary. - Generate reports...

  • Manager (Finance)

    2 weeks ago


    Museum, Singapore National Gallery Singapore Full time $80,000 - $120,000 per year

    We are seeking an experienced and detailed finance professional to manage the end-to-end grants management and reporting portfolio. Reporting to the Assistant Director (Finance), the role is responsible for ensuring effective utilization of grants, compliance with funding requirements, and robust governance across all grant-funded initiatives. The Manager...

  • Content Creation

    2 days ago


    Museum, Singapore Vipshop Full time

    **Responsibilities**: - Develop and create high-quality content for our website and social media platforms, including articles, graphics and videos. - Writing, editing and publishing engaging content for various social networks, including Facebook, Instagram, Telegram, Linkedin, TikTok. - Assist with social media management, including creating and...


  • Museum, Singapore TRUSTED SERVICES PTE. LTD. Full time

    Responsibilities **Pre-event Preparatory Work** - Logistical preparations ,Communications with Clients and Stakeholders, Event management Planning, Vendors Management / Cost Management Collaterals Management, Contingency Planning **Onsite Event Management** - Execution of tasks, Management of changes, sudden requests, Vendors Management, Handling of new...

  • HR Manager Sea

    3 days ago


    Museum, Singapore TE Connectivity Full time

    **Job Summary / Scope**: This position provides geographically-based HR consultative advice to managers and employees, ensuring alignment with corporate policies, guidelines, goals and objectives. This position frequently collaborates with multiple Senior level executives and foreign expatriates (Band 3+) based in the region and provides timely...


  • Museum, Singapore Informa Tech Full time

    Company Description We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets**.** These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online platforms where companies showcase their businesses and products...


  • Museum, Singapore De Beaute Beauty & Slimming Pte Ltd Full time

    **Beauty Wellness Manager** **Key Responsibilities**: - Lead and manage a team of beauty and wellness professionals - Drive sales and meet departmental targets - Provide excellent customer service and ensure customer satisfaction - Develop and implement strategies to enhance the beauty wellness department - Handle inventory management and product...


  • Museum, Singapore TWS Pte Ltd Full time

    **About Company** TSH Corporation Limited specializes in offering and distributing the epitome of premium whiskies, cocktails, and spirits. Our portfolio includes eight unique concepts: Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge, The Whisky Store, and Whisky...

  • Lead Product Manager

    2 weeks ago


    Museum, Singapore Open Government Products Full time

    **Who we are**: Projects we have worked on include: **Covid-19 Vaccination National Appointment System** - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems. **Data.gov.sg** - An open repository of all the Singapore...