Lead Product Manager

**Who we are**:
Projects we have worked on include:
**Covid-19 Vaccination National Appointment System** - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.

**Data.gov.sg** - An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

**Parking.sg** - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

**FormSG** - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

**Isomer** - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

**RedeemSG** - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

**PaySG** - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

**What does a Lead Product Manager do?**:
As a Lead Product Manager, you will:

- Hire, train, & manage ~8 product managers to build good products across a wide range of government spaces
- Envision multiple directions a product can take and push the product forward in the path of most impact and least resistance
- Set product standards for speed, quality, and impact. Communicate these standards and hold teams accountable.
- Work with leaders from engineering, design, policy, and operations to guide product teams to success

**What is it like working here?**:

- **_Working for Public Good_** - We care about making an impact on public good. For the Product Management team, this means working directly on the biggest opportunities out there. This also means creating what’s best-in-class, and then propagating these practices widely across the government so that the Singapore Government is equipped to deliver the best impact possible to our people.
- **_ Rapid Prototyping_** - We’re not about building too-big-to-fail ideas, or getting stuck behind existing ways of doing things or mega projects. Instead of spending too much time debating ideas, we prefer to test them and iterate rapidly. This means being clear on what we’re trying to achieve, leaning forward to farm for dissent and feedback, prototyping early, and scaling what works quickly.
- **_ Ownership_** - We are not here just to keep existing processes running, but to make an impact toward public good. This means taking ownership of problems, figuring out what needs to be done, and keep going until the problems are solved, regardless of job scope or existing ways of doing things.
- **_ Growth Mindset_** - We focus on makings better than they are today. This means that we are constantly working on new things and new areas, and reinventing the areas we are already ‘good’ at to get better. Working here means having a growth mindset as opposed to a fixed one, and leaning forward to try things, make mistakes, and learn.

**We need someone who can**:

- Bring products from 0 to 1. We’re continually launching new products across the government, so you have to be comfortable with identifying product opportunities, rapid prototyping, and quickly finding product market fit.
- Bureaucracy hack their way through government. While our team has a lot of autonomy, getting things done in government requires building critical relationships and exploiting bureaucratic vulnerabilities.
- Be hands on with engineering and design. We’re a team of practitioners and our most effective leaders are able to get into the details.
- Work by coaching and supporting others. We function more like a VC than a company. While you will have to be directive sometimes, most of our success comes from building an environment and growing a team who can do good product work autonomously.