Compliance Monitoring Manager

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden Group Holdings for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden Group.

The UK Compliance function supports four divisions of Howden Broking Group: UK&I, Global Specialty, Reinsurance and HowdenCAP through three distinct teams:
- UK&I Compliance- Central Compliance- Global Specialty / Howden-Tiger Re / HowdenCAP Compliance.

This role is in the Central Compliance team supporting all four divisions. The role will manage and oversee a Central Compliance Monitoring Function that will be responsible for:
- Providing HBG UK Governance Committees with regulatory risk profiles of each Pillar and HBGUK as a whole.- Providing a single view of the HBGUK regulatory risk landscape to regulators.- Providing relevant management information to the CCO and the Senior Management of the Central Compliance UK Broking Pillars to inform their understanding of regulatory risks and customer outcomes across the Pillars.- Developing Central Compliance Monitoring Plan in collaboration with Pillars and Internal Audit.

Key Accountabilities

Planning & Strategy- Present agreed monitoring metrics to present overarching regulatory risk view across all regulated entities.- Prepare reports for Pillar Compliance to include in their own Governance Packs, where this relates to MI, data or reviews undertaken solely or in the first instance by Central Compliance.- Review Regulatory and Governance Committee Packs of both Pillars to identify any other key matters of interest, emerging risks, trends etc.

Data Monitoring- Collaborate / coordinate with Pillars to define the MI and monitoring results that should be provided centrally, seeking consistency where possible.- Investigate metrics and data available across HBG UK to determine what regular regulatory risk profiling and testing can be undertaken centrally.- Review Pillar reporting and understand regulatory performance, key emerging risks, trends etc.- Where any risk indicators are identified, liaise with the individual Pillars to verify the results and consider if action required.- Develop strategic approach for enhancing data monitoring capabilities.

Thematic Reviews- Undertake UK-wide thematic reviews for key regulatory risks, either planned or in response to increased risk profiles, downward trends, incidents or regulatory requests/focus.- Plan annual schedule of thematic reviews with individual Pillars to avoid duplication.- Liaise with Pillar Compliance stakeholders as required, in order to scope, complete and report on thematic or investigatory reviews.- Request information from and interact directly with the impacted businesses, undertaking deep dive reviews of records, files, systems and data as necessary.- Deliver thematic reports and results which provide collective view across HBG UK as a whole, but also provide insight in respect of each Pillar and each regulated entity in scope of any review.

Technical- Good knowledge of FCA requirements specifically relating to Non-life insurance products within ICOBs (MCOBS & COBS, desirable but not essential).- Good knowledge of the FCA handbook including - PRIN, SYSC, SUP, ICOBS, CONC.- Good knowledge of SM&CR- Good knowledge and understanding of insurance, principles, products, and services.

Policy, Process and Procedures- Establish a Terms of Reference for central monitoring reviews.- Establish a scoping process for thematic reviews.

Knowledge & Experience- Experience working in a second line financial services compliance role.- Experience of operating in a monitoring or audit role of a financial services firm.- Previous experience of managing other compliance professionals (not essential)- Experience of working with senior management.

**Qualifications**:
- Compliance Industry or Internal Audit recognised qualifications desirable but not essential depending on relevant experience.- Educated to a minimum of ‘A’ level standard.

Skills & Behaviours- Strong regulatory focus.- Strong written and oral communication skills.- Strong analytical skills- Intrusive and persistent- Strong planning, organisational and time-management skills.- Influencing skills in securing buy-in to recommendations.- Pragmatic - able to determine how regulatory requirements should be translated into business processes.- Ability to build effective relationships with senior managers and other key stakeholders within the Pillars and across the Group.- Ability to diagnose problems quickly and have foresight into potential issues.

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