Production Support

3 days ago


Central Singapore PERSOLKELLY Full time

Duration: 12 months contract

Working hours: Monday - Friday (8.30AM to 6.00PM / 9.00AM to 6.30PM)

Working locations: Central.

Salary up to $9000

**Responsibilities**:

- Responsible for monitoring jobs, analyze root cause of any failures, responding to users queries on time with a solution.
- To handle production support - L1, L2.
- Deploy fixes in production for failures.
- Analyze ITSC cases and deploy fixes for the same in production.
- Manage Incident, production tickets, determine priority and resolution from Level1 escalation within defined SLA in compliance to client process.
- Perform in depth production incident troubleshooting, resolve any production failures.

**Requirements**:

- Bachelor’s/Master’s degree (or its equivalent) in Information Technologies or related course
- Minimum 4+ years of experience in relevant field
- Hands on experience in Control M Scheduling tool, Propose design to create and schedule ETL jobs using Control M
- Good knowledge on Data warehouse Concepts
- Should be good in Unix Shell scripting, writing SQL
- Sound knowledge of Core Banking Domain
- Able to work in shifts based on roaster, should be available for on call support

***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R1551772 (Kankanala Lakshmi Prasanna)



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