Regional Key Account Manager

3 days ago

Singapore SUPCON TECHNOLOGY (SINGAPORE) PTE. LTD. Full time

**Responsibilities**

**Strategic Key Account Management**
- Develop and maintain strategic relationships with top management of key accounts in SEA and South Asia, ensuring alignment with their business objectives.
- Leverage existing networks and resources to establish and expand relationships with global and regional key accounts in the process automation sector.Act as the primary contact for key customers, ensuring a seamless and professional customer experience.

**Business Development and Market Penetration**
- Identify and capitalize on new business opportunities within the region, focusing on growth and expansion of SUPCON's presence in SEA and South Asia.
- Develop and execute breakthrough strategies to engage and win global key accounts in the process automation industry.Drive penetration into untapped markets while retaining and expanding existing customer portfolios.

**Achievement of Sales and KPI Targets**
- Deliver on revenue, profitability, and other KPIs set by top management within the designated timeframe.
- Prepare and execute account-specific sales plans and strategies to achieve quarterly and annual sales objectives.
- Monitor account performance, provide accurate forecasts, and ensure results align with company expectations.

**Customer Relationship and Solution Selling**
- Build trusted advisory relationships with C-suite and senior decision-makers at key accounts, addressing their needs with tailored solutions.
- Provide technical and commercial consultation, leveraging SUPCON's cutting-edge process automation solutions.
- Engage in consultative selling, demonstrating a deep understanding of the process automation industry and customers’ challenges.

**Cross-functional Collaboration**
- Work closely with SUPCON’s internal teams (e.g., product, engineering, service, and marketing) to ensure seamless project execution and customer satisfaction.
- Communicate customer feedback to internal teams to enhance product offerings and services.
- Lead regional efforts by aligning cross-departmental resources to achieve shared objectives.

**Market Insights and Strategy**
- Analyze market trends, competitor activities, and customer demands in SEA and South Asia to refine strategic priorities.
- Provide regular feedback to senior management, ensuring the company stays ahead of industry trends and customer needs.
- Stay informed on the latest process automation technologies to offer innovative and competitive solutions.

**Compliance and Reporting**
- Ensure all activities comply with local regulations, company policies, and ethical standards.
- Maintain accurate and up-to-date records of customer interactions, proposals, and sales data in the CRM system.
- Prepare and present detailed reports on account performance, pipeline, and achievements to senior leadership.

**Qualifications**:

- Proven track record in sales and key account management within the process automation industry.
- Strong existing relationships with top management in key accounts in SEA and South Asia (bonus).
- Exceptional ability to achieve sales KPIs and deliver measurable results.
- Expertise in developing and executing strategies to win and grow global key accounts.
- Strong bilingual communication skills in English and Chinese (Mandarin).
- Cultural awareness and adaptability to work effectively across SEA and South Asia.
- Bachelor's degree in engineering, business, or a related field; MBA is a plus.

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