Customer Service Executive

1 week ago

Tuas, Singapore SIN CHEW WOODPAQ PTE LTD - Full time

*Those require work pass, may no need to apply.*

5 days week

Office within minutes from bus stop

Breakfast & lunch provided when in office
- To manage inbound and outbound cargos and operation activities.
- Provide introductory information about the company and its products and services to new customers
- Advise customers on products or services to best suit their specific requirements
- Prepare quotations and follow up with customers for their acceptance.
- Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.
- Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.
- Resolve customers’ concerns, if any.
- Build and maintain long term business relationship with new and existing customers

**Requirements**:

- Minimally 2 years of working experience
- Prior customer service or sales coordinator experience will be an advantage
- Experience in logistics industry will be an advantage
- Experience in permit declaration and prepare documents for airfreight
- Good command of written and verbal English
- Excellent organizational and multitasking skills

**Job Types**: Full-time, Permanent

**Salary**: $2,600.00 - $3,500.00 per month

**Benefits**:

- Dental insurance
- Employee assistance programme
- Food provided
- Free parking
- Health insurance
- Promotion to permanent employee
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

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